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Customer reviews

Rating 4.8 out of 5 stars with 10211 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 10,205 reviews
  • Rated 5 out of 5 stars

    PC repair program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was one of the best things I have done. I took my broken down PC in and the Geek Squade was able to diagnosis and fix it. I did have to pay for the hard drive but that was expect. The great thing about this warranty is it covers all PCs in your house and many other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Our Bacon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the destop PC wouldn't connect to the Internet when everything else in the house did, we knew we were in trouble. The solid state drive had failed. Fortunately, the Geek Squad was able to recover ALL the data and restored it onto the new Mac mini. Everything works great and is accessable. Thank-you for your assistance and recommendations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Electronics Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of getting protection plans for my electronics, and the Best Buy Total Tech Protection Plan has been a lifesaver! With this comprehensive plan, I can use all my electronic devices worry-free, knowing that they are insured against potential mishaps. Here's why I love the Best Buy Total Tech Protection Plan: All-in-One Coverage: The Total Tech Plan covers every product I purchase at Best Buy, making it incredibly convenient. No need to worry about individual protection plans for each device! Peace of Mind: Knowing that my electronics are covered under this plan gives me the confidence to use them without fear of accidental damage or unexpected issues. Excellent Customer Support: Best Buy's customer support team is knowledgeable, friendly, and always ready to help. They've made the process of submitting claims and getting repairs done a breeze. Cost-Effective: The plan is affordable and covers a wide range of devices, saving me money in the long run compared to purchasing separate protection plans for each item. Easy to Manage: With all my devices covered under one plan, managing the protection of my electronics has never been easier. In summary, the Best Buy Total Tech Protection Plan has been an invaluable investment for me. It has provided me with peace of mind and the assurance that my electronics are protected from unexpected issues. I highly recommend this plan to anyone looking to protect their valuable devices and enjoy worry-free ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for few years and I'm very happy with this because i buy a lot from best buy and i don't need to worry about warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had best buy protection for years, would not buy expensive equipment without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for everything i purchase for my easemwnt. Not being tech savy and in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for Mind Ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my mind peaceful; I can get help by professionals any time 24/7. The price, honestly I thought was a bit high, however, if we can get help for anything anytime, it will be worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever. I have used it many time. Will always renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really comes in handy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what life will throw at you. The reassurance is great! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best compact keynoard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive keyboard even in auto mode where it goes to sleep after a few seconds to save on Battery. Wakes up quickly ready to go. Love that I can use it for my laptop, iPad, and TV. Lights are super helpful. The slim size makes it easy to pack when traveling. Battery life seems pretty good. Haven’t charged since I initially charged it during first use. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families with younger kids.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers more than i can list, is a lifeline with teens and a 6 yr old who arent very careful. Has already helped me this year.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best Buy makes using protection plans very simple and easy. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for sure!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I’ve made in a long time. Definitely worth the money have use it for all my electronics and have never had a problem. I definitely recommend this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used several times.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filled a claim no problem. Chat was a little slow but got me what I needed. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stresses worst Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress be gone! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Always get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection Plan is hands-down one of the smartest add-ons you can get. I’ve used it for laptops, headphones, and even a tablet—and every time something went wrong, Best Buy had my back. Whether it's accidental damage, battery issues, or just peace of mind, the plan makes the entire experience stress-free. What I love most is the monthly payment option. It keeps the cost manageable and you can cancel anytime, which is way better than dropping a big chunk of money upfront. If you're buying any expensive tech, don't skip it. Total lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for the more expensive stuff in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan that anyone can buy. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the total protection plan for the most part. It used to be better and I'm having more instances where they aren't just replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with equipment but I know I'm covered if it arrises.

    I would recommend this to a friend