Customer Ratings & Reviews

I have piece of mind that the products have an extended warranty

Great added protection for items we buy at Best Buy.

It’s about having peace of mind with our tech membership!

The protection plans are great. Most of my damaged electronics are either replaced or repaired without any extra charge. I definitely think its worth the money.

I feel comforted knowing my electronics are protected by Best Buy! Anything could happen so stay protected!

Takes care of all of my purchases. No matter what I’m covered

I love that we have this protection. The service is quick and easy to use.

I like the protections gives everyone peace of mind.

Having 2 years of protection is awesome. They are very knowledgeable. They helped me fix my IPad. I love having the peace of mind, knowing they are there to take care of whatever my tech needs are.

Hopefully, I won't need it. But, it's nice to know it's covered.

The protection plan can be really useful and helpful.

24 month guaranty very good I trust Best Buy they stand behind there products they have for me . Samsung products have the edge to me for quality

Excellent treasures that lay just beneath the inside.

Have not used this yet so i dont know if it works yet

What can I say? It came with my purchase. It’s a good deal. I haven’t had to use it, so can’t really tell how easy it is to use in case of damage.

Honestly best insurance I've had from anywhere!!! They honor it very well whether it is repairs, free replacements and more. So simplistic!!!

This Keurig is not only beautiful but at a great price. It's very hot compared to my old coffee maker. There are so many flavors and options available. This is just what I needed. Easy to assemble. Various Cup sizes to choose from. Also love the iced coffee option.

Just do yourself a favor and get this protection. Save me multiple times and will continue to buy Your wallet will be happy later on

So far I’ve had excellent service and absolutely no cause to complain about any assistance I’ve received from any online service, live assistance, phone assistance, and DEFINITELY not the discounted prices or additional sales in what’s been nearly a year. I HAVE had some problems with communication between the store and literally everyone else so I’m pretty sure it’s just my story- as in I’ll read a policy that looks like I think I know how to fix a problem but I ask the question on chat to double check: they say the same thing I thought they would but I have to go to the store for the fix so I call the Total Tech line and ask again to be absolutely sure- they give me the exact same answer (not like reading from a screen, just the same list of steps to fix the problem including taking my item to the store). So I take my item up to the store and they say they have no idea what I’m talking about, they can’t & never have fixed a problem like that and whoever told me so was either an idiot or improperly trained. I explained I’d gotten 3 answers from 3 strangers, 2 were the same, the 3rd who’d have to actually DO the work was the only different one so I doubted either option was the problem. More likely an employee doing the bare minimum that doesn’t intimately know the policies of all Best Buy programs. Since I’ve had to deal with several in-store issues like that I try to keep it all online and it’s clear skies and smooth sailing!

Best part of my membership it gives me great confidence in my purchases knowing I’m covered if anything happens