Customer Ratings & Reviews

If you aren’t getting protection on everything you get at Best Buy I don’t know what you’re thinking. Amazing service

I've been a Total Tech member for the past two years. Easily the best value prop is the included protection plans on every purchase. Best Buy's protection plans are excellent and cover almost every scenario. Highly recommend.

The service I received at Best Buy when in a very tough spot was exceptional. Walking in the door, I was greeted and directed right to where I needed to go to get what I needed.

Best warranty ever! I wouldn’t choose any other electronic store!

Great protection plan for family. Thanks very much

Tv didnt have RCA connections the adsptor helped solve the problem

The best plan ever! I will keep this plan for myself I will recommend to everyone who buy here

I love knowing that my electronics are all covered under one membership. It makes it easygoing when I need replacement or repairs to existing equipment.

I bought these on sale for $99. One of the best purchases I’ve made. For a $145.00 pair of Headphones the sound quality was surprisingly good and the noise cancellation is decent for the price. I love how these headphones have buttons instead of touch controls. I personally do not care for touch controls, so I was very pleased with this. These headphones are extremely comfortable and can be worn for extended periods of time. The clamping force is gentle, not tight at all. They are also great if you have a big head. Great adjustability. Not recommended for people with smaller heads. Try on first if you can. The ear cups fit big and small eared people and they’ve got nice comfortable memory foam and protein leather for the ear cups. A much better build in my opinion compared to the Sony WH-CH720N’s. The sound is comparable to those in my opinion as well. Great value for the money if you’re on a tight budget and want some quality headphones.

Best Buy has the Best Monthly protection plan,design at reasonable cost and suitable to all.

I love Geek Squad! They are awesome and pleasant and knowledgeable. Easy to get appointments.

Wonderful staff who know about and seem to be able to fix any problem. The Geek Squad Total Care package is the best thing better. They are always happy to help me with any questions!!

Just makes sense to have, and if anything happens within 2 yrs it is taken care of.

One of best thing to buy if you're into electronics

The best cover for all my items from my laptop to my EarPods…love it!!

Great value for your money for the Protection for merchandise. Much appreciated cost

I purchased the Best Buy Protection Plan all the devices i purchase from there and I think it was a good decision. The plan covers accidental damage, power surge, battery failure, and normal wear and tear. It also includes 24/7 tech support, virus removal, data backup, and software installation. The plan is valid for up to four years and can be transferred or canceled anytime. The best thing about the plan is that it gives me peace of mind knowing that if anything happens to my laptop, I can get it fixed or replaced without any hassle. The Geek Squad agents are very helpful and knowledgeable. They can diagnose and repair the problem remotely or in-store, depending on the situation. They also keep me updated on the status of my repair and answer any questions I have. The plan slightly higher priced as compared to other warranty options but you get a physical store to goto for any issues. So, I think it is worth the cost for the level of service and coverage it provides. I would recommend this plan to anyone who wants to protect their laptop from unexpected issues and enjoy the benefits of Geek Squad support.

Good peace of mind knowing I can bring in damaged items whenever and they will take care of me

When you need to use the plan, Best Buy is the way to go

This protection is really worth it. Best Buy replaces item if you have any issues.