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Customer reviews

Rating 4.8 out of 5 stars with 10212 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 10,212 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of kids and this has been a great value for us. The protection offers us peace of mind for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for all purchases. Love the customer service and support. Superb knowledge and great perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection is always a good idea for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add protection to your gadgets. It's worthy and ver well needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use often, even late at night and very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB is the place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with program for many years. Up for renewal, automatic renewal each Year. Supervisor staff has bee great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a few times now due to kids or other mishaps or drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why anyone would not buy a total tech subsciption. It has paid for itself several times over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting protection plans at Bestbuy. It gives your product a second life for a fraction of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so lucky that I have purchased this due to the fact that my kids are constantly wanting to spend their money there, as well as everyone is so helpful all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lee's me going back to best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Best Buy Totaltech membership 2 years ago when I bought a new laptop and a TV from Best Buy. The membership costs $199.99 annually and it covers all the devices I buy from them for up to 24 monthsAd1. It also gives me other benefits like free delivery, installation, tech support and discountsAd1. The protection plan covers hardware failures and accidental damage for my laptop and TV23. It also covers battery replacement and power surge damage. I can make up to two claims per year for each device, with a service fee depending on the product. If they can’t fix my device, they will replace it or give me a store credit. I think the protection plan is worth it for the peace of mind and convenience it offers. I don’t have to worry about paying extra for repairs or replacements if something goes wrong with my devices. The customer service is also very helpful and friendly. I would recommend this plan to anyone who buys a lot of electronics from Best Buy and wants to protect them for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to buy electronics and shop online is so easy best experience ever 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Best Buy support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is by far the best protection on the market! The team always supports all of my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always consider adding a protection plan I’m on top of the factory #Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good for my kitchen and any food processing dishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver for those who rely on their tech!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this has been a life saver when it comes to properly maintaining my electronics and getting them proper repairs when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than the Apple Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal! I have been a long term Apple user (since the 80s) and I am used to buy my computers and gadgets from the Apple Store but now Best Buy is my favorite Apple Store. The BB Membership is a great deal for the money and couldn’t be happier with the service and assistance I have received from Best Buy personnel. On top of that, the membership covers all my other products from other brands like my PlayStation, cameras, TVs and so on…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a broken laptop and couldn’t retrieve the information and got it fixed with no problem. Great value the best the decision I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection for the laptop I purchased is great and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Ordering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and efficient way of ordering and tracking my package.

    I would recommend this to a friend