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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9658 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 9,658 reviews
  • Rated 5 out of 5 stars

    Total protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth the money spent. I have had a computer replaced and it saved me from buying a new one. Just had to pay the deductable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with purchase with my membership. Just writing for entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I recommend everyone to buy a copy they will love the purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection rules

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is great, included with a total membership and renewable as long as membership is active, so definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I have the best buy protection because no matter what I buy is automatic protected I don’t have to keep paying a fee separately. I think anyone buying anything electronic should invest in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you beat a program that will protect every product you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty paid for itself when I needed to products replaced or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wise to purchase additional protection on these high end TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend buying protection easy to add a check out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value per money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent oportunity to obtain benefits, the best of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend i haven’t used it yet but all my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great service, the staff are very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security on a timely basis.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan to have in today's times when you have not figured out how to fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worthwhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so fortunate to have Kobe from Geek Squad assist me with several things including my new phone and computer. Kobe is awesome, knowledgeable, caring and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent in store representatives/bad call center

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (here im talking about calling center,) my visit to the store was great, they have a very intelligent employees, i will go back to that location and make another purchase, sadly one of my items is not working and now the representative from customer service took 4 hours on the phone with me, and not fix my issue, so sad that best buy hired a customer service representatives with no experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Be wise and protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wise to protect your devices so Best Buy protection is a great start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Insurance? Better Safe than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year insurance. Peace of mind. Also have price matched something and received a refund for a lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ones, I always buy with you, because you are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refergator (samsung)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my ice maker break down, and Samsung refused the issue that was out of warranty in which it was NOT! AND GEEK SQUAD came fixed the issue in one phone call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection makes me feel protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort of knowing that my key devices are protected means thr world to me. As i age, the last thing i want to worry about is devices breaking or malfunctioning. With the protection, not only will Bestbuy look at it but if nedfef they will replace it. From my Samsung refrigerator to my electronic toothbrush, they are consistent in service.

    I would recommend this to a friend