Customer Ratings & Reviews

Geek Squad have been my tech teams for several years. The are readily available, skilled, efficient and courteous. They have helped the old non-tch guy with his computer cleanup and many computer issues. Both in-store and online staff are excellent!!

Love best buy and their protection, they’re always so helpful. they always help me as fast as possible if i ever have an issue

Best Buy Protection Plan = Total Peace of Mind Glad I added the protection plan to my Best Buy purchase—it’s already paid off! Quick support, hassle-free service, and solid coverage on accidental damage and breakdowns. For a small extra cost, it saved me big time. Totally worth it!

No Lemon" Policy: If your product requires the same repair three times, or is in the service center for a cumulative 30 days within a year, Geek Squad will replace it with a new model or issue a store credit for the original purchase price.

Best Buys warranty is the best easy to use never had a problem with filling a claim

Best thing ever! Great for repairs and gives me a 2 year warranty on all electronics and major purchases that I buy from best buy! Well worth it!

The monthly protection is a must. Often times, expensive electronics can fail for whatever the reason. Having the 2yr protection, especially for expensive items, is a must. Having it for me has saved me tons of money and headaches. Ive been able to replace, without hassle, my $2600 tv, xbox controllers, bose headphones, playstation controllers, cell phones etc. I will never go without it.

I've always trusted Best Buy with all my Electronics because they offer GEEK squad. I understand that some of the rules have changed regarding this service No longer allowing in-house visits. This is unfortunate because of physical limitations I'm unable to bring a flat screen TV (ANY SIZE) into the store. Having GEEK SQUAD is the security of knowing that I can make a phone call for service by appointment to fix all issues. I must continue my service with Geek Squad because they are my only source for all my electronic needs I hope you'll consider keeping the monthly fees reasonable for in house service to continue to provide excellent care for people like me that can't HELP themselves.

A must for Best Buy purchases. Keep your expensive purchases covered.

Really appreciate that Best Buy includes this protection option for free. It adds peace of mind knowing my purchase is covered for unexpected issues. I haven’t had to use it yet, but it's great to know the coverage is there if something goes wrong. Easy to activate and no hassle—definitely a nice bonus when buying from Best Buy.

Its fantastic for having a peace mind for knowing you have extra protection

BEST BUY AS A ACOMPANY IS GREAT THE PROTECTION ALWAYS COVERS

Best Buy's 2-Year High-Value Protection Plans are an essential safeguard for your electronic investments. These plans offer comprehensive coverage against accidents and mechanical failures, ensuring that your valuable devices remain protected. What sets them apart is their affordability, making them a smart investment for your peace of mind. If you ever need to make a claim, rest assured that the process is straightforward and efficient. Moreover, the flexibility of these protection plans is noteworthy. They often allow for transfers, enhancing the resale value of your electronics. Plus, they are renewable, so you can extend your coverage if needed. Best Buy's commitment to customer satisfaction shines through in their protection plans, making them a top choice for anyone looking to secure their electronic purchases.

I get this for free as apart of the membership crazy!!

Great benefit by being Best Buy member program. Become a member and get a great benefit and experience from it.

The extra protection offered is another reason to buy at Best Buy

This is an essential product to have when you are trying to protect your investment

Great protection plan that gives peace of mind. The coverage is clear, the process is simple, and support is very helpful. Definitely worth having for expensive electronics.

it covers accidents, breakdowns, and even theft—plus you don’t have to cough up a big chunk of money upfront. It’s like giving your electronics a little insurance bubble wrap, and Geek Squad actually makes the claim process pretty painless. Just don’t forget to keep the payments going, or the magic protection bubble pops!

It is always nice to have the extended warranty to go with the manufacturer.