Customer Ratings & Reviews

Great game. Ordered in January but no free item for me

Total tech is the way to go if you buy lots of stuff from Best buy

Must have. When buying tech never better …………………z

Best Buy protection is well worth the money, I had a tv replaced cause the picture went bad

Great having protection on my products always great service !

This is one of the best benefits of Total Tech - up to 24 mo. extended protection.

Totally worth, I can get a replacement no questions asked if this product goes bad.

They always provide great products and customer service, the best in the business.

Cannot beat the value of the service along with the perks on all purchases with Best Buy.

I love my Total Tech membership! Super easy to return items with no questions asked!

I don't know what I would do without my equipment protection. Such a great deal!

I really want to give this product 5 stars because of the features, but I have to give it 2 because of quality. I had the large sized dual unit (pot with single) for a couple of years, and it worked great -- but it had an issue with the pump hose uncoupling and spilling water. I was able to fix by following internet videos (seems common enough for internet videos). I gave a friend the single serve without water container 3 years ago, and they said it works fine. So I bought this single serve with water container to replace the big one at home to save space. I have used it now for 3 months 1 or 2 times a day, most days. Good - 1. 3 size settings 2. Dark and Reg setting 3. Takes coffee cups AND has a filter for ground 4. Has easy to fill water container 5. Nice look 6. Compact Size 7. Great price Bad - 1. Water pump is noisy when drawing water from container to heat for dispensing to the cup (can hear across room - sometimes other room). It wasn't really a bother, since it lets me know it is 'working', but I recently used a Keurig unit at a friend's and it was SILENT. 2. The painted text on the buttons wears off after about 2 months of 1 or 2 times a day or every other day use. 3. At about 3 months, it has to be unplugged to reset. Buttons don't work even though light is on,, but replugging in outlet fixes that. But that happens now about every other day. 4. Sometimes seems to overfill slightly (maybe draws too much water if you are filling the container while it is drawing - so that might be user error)

Comes with my total tech and they come thru when it’s needed.

Always ready to help…Has everything you can think of and more

I purchase it. Love the protection i get for my products.and at good price.

Great quality... use it everyday and my kids love it

The Best Buy Warranty is the best. I always get the warranty with the items I buy.

All around good value. Takes the headache away from expensive purchases

Best Buy Protection is excellent and gives me peace of mind with products purchased.

I never buy from BestBuy without a protection plan or total tech support.