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Customer reviews

Rating 4.8 out of 5 stars with 10212 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 10,212 reviews
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rhe wired verson but wanted to switch to wireless because i always hated the cable getting snagged on everything when playing nothing bad about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind if you need it but no charge to get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Monthly Geek Squad Protection plan and wanted to share my thoughts on it. First off, I was pleasantly surprised to find out that the cost of the plan itself is free - you just have to pay a service fee each time you use it. I opted for the 24-month plan to give myself some extra peace of mind. So far, I've had to use the protection plan twice and both times I was really impressed with how helpful and fair the Geek Squad team was. They were able to quickly diagnose and fix the issues with my devices, and I didn't feel like I was being taken advantage of or overcharged. Overall, I would definitely recommend the Monthly Geek Squad Protection plan to anyone who wants to protect their electronics and have the support of a trusted team of experts. It's definitely worth the small service fee for the added security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute must and can't live without it. Best Buy Protection is the type of peace of mind that pays itself off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what you purchase this is a must for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop from at Best Buy often. And the protection plans have always worked when I needed them.especially on big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pre order my PlayStation games from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for all your products feom BestBuy. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy they make replacing items when they break. Recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always buy Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy Best Buy for large and small appliances, TVs, and electronics. We find it hard to beat Best Buys' competitive low pricing, but their protection plans are golden! They follow thru on repairs or replacements hassle free. Their Customer Service is excellent, too, whether on the phone or in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable projection. Everything I buy has protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I mention it is BEST BUY! Protection - file a claim with ease. Not like other protection policies that deny your claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Total Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been so very pleased with the Best Buy Total Protection Plan! I’ve had a couple of occasions that I had to return items and the service has been outstanding!! I really appreciate this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer when u buy expensive electronics to be a member and get the additional 24 months. Well worhth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent in store representatives/bad call center

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (here im talking about calling center,) my visit to the store was great, they have a very intelligent employees, i will go back to that location and make another purchase, sadly one of my items is not working and now the representative from customer service took 4 hours on the phone with me, and not fix my issue, so sad that best buy hired a customer service representatives with no experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very helpful staff! Thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset, very comfortable loud and clear. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Best Buy protection, peace of mind for when things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product because every time ur item breaks or randomly doesn’t work you can just refund it or get your money back or you can exchange it for a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is useful!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional coverage is the best here! Always available for their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible Assurance for Your Devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan is a lifesaver for anyone seeking flexible and affordable device coverage. Offering a month-to-month subscription, it ensures ongoing protection without a long-term commitment. This plan extends warranty coverage, shielding my purchases from unexpected mishaps. The convenience of monthly payments aligns with my budget, providing peace of mind without breaking the bank. Best Buy's responsive customer service and hassle-free claims process further enhance the value. For those prioritizing financial flexibility and continuous device protection, the Monthly Best Buy Protection plan stands out as a smart and practical choice, delivering cost-effective peace of mind.

    I would recommend this to a friend