Customer Ratings & Reviews

Great protection ! I’m loving it gives me peace of mind.

I wanted to make sure all Purchases were protected

Good to have hope I never need to use it probably would of declined if possible

Very reliable, resourceful, fast easy way to get your stuff fixed

Well is better to be covered than not Even if the product is not what expected

A affordable plan which seems to have pretty good customer service.

Great to have and gives you a peace of mind to have it!

Easy to use. Love color. Great gift. Would recommend

Helpful for people who are frequently shopping bestbuy

Nice service to have when you never know what might happen with electronics.

Add this you wont regret it. Especially if you are spending over 200 bucks.

I initially loved my Best Buy Total Tech membership and thought it was well worth the money. I paid for the plan for three years, mainly for the peace of mind it provided, especially with its promise of tech support and warranty coverage. I intentionally purchased products from Best Buy because I trusted that this membership would ensure I was covered if something went wrong. For most of those three years, I didn’t need to use the warranty or tech support services. However, the one time I actually needed help, the experience was so frustrating and disappointing that it completely changed my view of the membership—and the store as a whole. When I reached out for assistance, I was bounced around from one employee to another, transferred repeatedly between departments, and left feeling like no one genuinely cared about resolving my issue. What should have been a straightforward process turned into a nightmare. This experience made me cancel the membership and write this review to warn others: this service is not what it claims to be. It’s frustrating to realize I paid for something that failed to deliver when it mattered most. Unfortunately, this single incident has completely soured my opinion of Best Buy, and I will no longer be shopping there.

Great service through Geek Squad. Timely scheduling and prompt service

Little pricey for what it is, but hey got simple repair for a year free

Used several time already with moderate success. Some skills are lacking.

Make it easy to complain and return products. Very responsive

Im not sure about this anymore seems like they wantto charge u more thing

I would recommend, some terms have changed, but it is still a quality service.

Trying to set up. Not tech savy. Unable to gat a reply to guestions

They are good earbuds. Nice quality great price (on sale) but they didn't fit my ear very well.