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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9782 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 9,782 reviews
  • Rated 4 out of 5 stars

    Different Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the changes BB has if you have a Total Tech Plan. I guess I can't just purchase a 4-year plan as in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy 99 percent of my electronics from Best Buy because the warranties are great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! We purchased 2, one for my computer and one for my husband's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rewards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option best purchase love that I had it for an option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech! The best program in the industry! Love this highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection this will help with helping product

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Mic

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and is definitely a good quality mic for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ised my protection service enough that it has well paid for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have insurance, never know when something is going to happen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    24 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this protection for a year from another purchase. Was good use of money. This time it was a family share and have had issues with contacting the right number. They even changed primary number without authorization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can always rely on the computer geeks at best buy to help out and explain things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed Worth doing in case of breakages or repair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy total tech review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of useful if you are ok with sending your computer off to be mangled by best buy and get something back that may or may not even work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 Month Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the 24 month protection plan with new purchase. I've never had to use this, but glad it's there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warrenty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind. Used for multiple appliances and devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Best Buy Protection several times. Very Handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Protection ---Sweeeeeeeeeeetttt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you BUY Quality Stuff and get a 24 month PROTECTION ---schweeeeeeeeeeettt !! How can you NOT Love It

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this was a good purchase and hopefully I don't have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have Best Buy Total Tech I would advise you to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its warranty coverage, haven't used it as of yet. Hopefully i won't have to, but BB is pretty good at taking care of things.

    I would recommend this to a friend