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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9782 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 9,782 reviews
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any product. I always buy this. Well Worth it if you have an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I have this protection for the investment I made on the product - it is free with TotalTech membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use recently but nice to have and good support in past and like perks of plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 month protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great for the item you buy from bestbuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I really don’t understand it and I think it’s a terrible plan and I feel like y’all been getting a lot of money off of me for the past few years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Major

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what they can do with video games nowadays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy 7FE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with application and purchase. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big problems with service No show everytime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a five year warranty on my Sony TV. At year six it failed to turn on. I made several appointments with Best Buy geek squad to come service it. They never showed up. I went to the store and the manager said they don’t service out of warranty TVs like that. So I wasted all that time and still have not had service and I continue to pay for the total membership, which is obnoxious.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have the extra protection plan. Speeds up service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, recommend for your products always get protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient, but watch the terms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient as everything I buy is automatically covered, but at times I am charged fees I don't think I should have to pay. If a $199 phone completely quits working after five weeks, I shouldn't have to pay $99.00 to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still haven;t needed it but it's a good perk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet so I guess that warrants a good review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not indicate what product I am protecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this protection is for. It would be appreciated that they would add what is being protected. If it's for a video game, it would be pretty difficult to damage the cartridge because of how well they're built. I guess in case of a fire or any human error which might occur.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cancel

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have made tomany changes for the cost of the plan I'll be canceling mine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, cant go wrong with extra protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No item to review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what review to give for this. My item has been delayed so i physically cannot give a proper review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good purchase but I haven't used the extended coverage. So I can't speak to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable. Size and fit in ear was nice but quality was not. Everytime I wore when I made a call the person on the other line would hear background noices and static. I ended up taking ear buds back. I guess if you are looking for cheap earbuds these are your match.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan, but it is good to have just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially for travel and work. Powerful to chop anything

    I would recommend this to a friend