Customer Ratings & Reviews

great coverage. easy to use if needed. appreciate best buy customer service.

I've had the Best Buy Protection for almost three years, and I believe it's a worthwhile investment, especially if you frequently purchase products from Best Buy. It has been nothing but convenient. I was able to bring in a laptop and a few game controllers for repairs, and they were fixed without any hesitation or issues. Knowing that any purchase I make is automatically covered by the two-year warranty provides great assurance. The membership is definitely worth the investment, especially when purchasing high-priced items. Additionally, being a Best Buy Protection member also offers discounts.

I used Total tech and they have always been great to work with for warranty issues. The process has always been easy to exchange, replace or repair

Protection plan is great at the teamsvteally steps up to help!

Already paid for itself by the accidental damage benefits. My dog ate my $250 pair of earbuds 3 days after I bought them . Without this, I would have been out $250! Will for sure always carry this for as long as it’s offered. My only complaint is the Best Buy dollars that used to be offered as a total tech number is not offered any longer. According to my local store, you have to use the Best Buy store credit card to get those rewards. As somebody who spend a lot of money and Best Buy pretty regularly, the benefits were really nice to have. But even without that feature, still worth everything.

Love the fact i can extend the already extended warranties and view all products i have purchased ove the years and view all details!

My Best Buy protection is awesome. It’s great to have it and knowing that if anything go wrong with any of your gadgets, is there to protect you with no questions asked

Being a totals member has really paid off. Tons of savings and two years coverage on everything

[Employee of bestbuy] Honestly best insurance I've had from anywhere!!! They honor it very well whether it is repairs, free replacements and more. So simplistic!!!

I’m an elite member and getting the protection on my Best Buy products is a must for a great value and peace of mind.

Removing the old tv and putting a new 75 in tv. They also connected my new sound bar.

Nice to have this coverage as part of my total tech membership if needed

I have kids and use my stuff for my pc daily all day long moat days ... this helps alot

I love the fact that I can call for help at anytime, and they help me instantly, and will take over when necessary

i have had it for a while and it has been very useful

Worth it for the price with total coverage membership

It's an okay system, but not really worth the cost

It works when you need it to work. Quality techs and very helpful.

I love having the 24 month protection on all my devices

Such a great benefit to have two years of warranty on all my products purchased at Best Buy!