Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 10,327 reviews
  • Rated 4 out of 5 stars

    Membership values

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for people who are frequently shopping bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy 99 percent of my electronics from Best Buy because the warranties are great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Protection ---Sweeeeeeeeeeetttt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you BUY Quality Stuff and get a 24 month PROTECTION ---schweeeeeeeeeeettt !! How can you NOT Love It

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love color. Great gift. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great coffee pot until it’s not

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this coffee pot to start. Then overtime it started pouring slower. Then it started leaking. Now i have a coffee pot that unusable after a little over 1 year of use. The internal boiler or heater has a pinhole corrosion (included pics) and rust build up. Luckily i have a service and parts warranty on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership covering the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but always happy with the protection plan provided yearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D’s Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t expensive and for two years I have all my purchases covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy functionality. Recommend it and is affordable for the most part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I have this protection for the investment I made on the product - it is free with TotalTech membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ithink it's a good idea to have coverage on expensive items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Colors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter she loves the colors. BestBuy still the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can always rely on the computer geeks at best buy to help out and explain things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good purchase, considering all of the electronics we buy here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and the night vision is great. And they can install it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not sure

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used the warranty yet, so its hard to give an input

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't cover replacements if they can't fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good service, I was sold a broken tv as an open box 'good' condition sony oled tv. I will never buy an open box product again, it was broken and I was not able to transport the tv back to the store because I did not have a car it would fit in and it was sold to me without a box, anyway I called sony they said they could not fix the issue it had to be replaced, well geek squad protection doesn't cover replacements, did you know that?s o basically it is worthless, if geek squad can't fix it then you are s out of luck and you are stuck with a broken product well you can guarantee I will not be renewing my total tech status and I have been a member for like 2 and a half years at this point and I used to spend 10-20 grand a year at best buy, i've had such awful experiences at best buy in the last two years I can't believe with how easy and often cheaper it is to buy things on amazon that the last brick and mortar store to sell electronics would be so cavaelier about customer service. but I hate leaving bad reivews but when you think that best buy protection means that no matter what they will figure out how to fix a product they sold to you broken, but then it is not repairable then you are stuck with a 2000 dollar tv that has never worked since day one and it is just an enormous paperweight and worst of all I can't even just throw it in the garbage, I actually have to pay someone to pick it up and I have to pay an expensive recycling fee, it 's quite sad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! We purchased 2, one for my computer and one for my husband's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech is the best!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech! The best program in the industry! Love this highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have insurance, never know when something is going to happen!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Bby

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love Best Buy protection plans. They save me so much.

    I would recommend this to a friend