Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 10075 reviews
(10,075 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
24 month support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have extra support is great. And makes returns easy.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service for Best Buy has turned into a complete nightmare. Call them but be ready to spend hours explaining yourself and and any issues just for the call center employees to read from a telepromt
No, I would not recommend this to a friendRated 3 out of 5 stars
Don't do it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of money there no need other then installing
No, I would not recommend this to a friendRated 3 out of 5 stars
Service fee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really sure because when I first bought the computer it was free repairs and set up but now they charge
I would recommend this to a friendRated 3 out of 5 stars
Still unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of the total support. The one item I've taken back so far they took and sent in but didn't fix the issue.
No, I would not recommend this to a friendRated 3 out of 5 stars
protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helps with a lot. it protects the product you buy in case it brake or it has s issue.
I would recommend this to a friendRated 3 out of 5 stars
Too expensive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value doesn't justify, in my opinion. Could be a lot of things for that price.
No, I would not recommend this to a friendRated 1 out of 5 stars
owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dirt cannister part will not open after numerous pushing of the yellow button to open the container part. The vacuum is defective if you cannot open the dirt cannister part.
No, I would not recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Membership should be free. Perks need to be better to justify cost
I would recommend this to a friendRated 3 out of 5 stars
Decent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good plan if you are worried about your product. Would still prefer actual company service.
I would recommend this to a friendRated 3 out of 5 stars
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its my favorite store in the Bay Area thanks to al workers I best buy.
I would recommend this to a friendRated 3 out of 5 stars
Ease of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first tablet so we splurged for the protection plan to have the ease of mind
I would recommend this to a friendRated 1 out of 5 stars
Not happy camper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now not happy ordered 6 weeks ago April 12 with a delivery date of may 27 th Best Buy canceled delivery because their delivery truck does not hold appliances. Never was called and now the local store is pushing me off. Purchased $9700 worth appliances. Refrigerator, double oven, range, dish washer, microwave, wine cooler.
No, I would not recommend this to a friendRated 3 out of 5 stars
Drifting PS5 controls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls work perfectly for the first few months, then they start to drift. Sony needs to fix that.
I would recommend this to a friendRated 3 out of 5 stars
Average protection plan duplication scheme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection plan duplicated the manufacturers and maybe they will replace an item that the manufacturer wont.
No, I would not recommend this to a friendRated 3 out of 5 stars
Best Buy Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright I wish it wasn't so expensive i wish it was cheaper
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice bonus feature!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great bonus feature when buying big items from Best Buy. Being a total tech member is well worth it just for this item alone, not to mention all the other features that members get, highly recommend.
I would recommend this to a friendRated 3 out of 5 stars
Adequate for now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate although the new plans wont suffice once my Total Tech renews to the new program.
No, I would not recommend this to a friendRated 3 out of 5 stars
No help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad said my comp purchased in 2017 was too old to even try to repair
No, I would not recommend this to a friendRated 3 out of 5 stars
I have it in case I need it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use the service, so hard to say how good it actually is.
I would recommend this to a friend