Customer Ratings & Reviews

I will recommend purchasing total tech membership for all your needs

always a good choice if you have it available to you.

Very good jrpg if you liked trails of mana/ secret of mana

Overall solid, would recommend to anyone who is interested.

How does one rate this if it hasn't been used? It makes me feel like I have some protection from device failure, so that's good, but I won't rate is above or below average unless I'm actually able to use it. Good testimonial for the devices I've purchased, though.

As I said it’s a great product, installed perfectly.

Good peace of mind for entering into this agreement.

Come in handie wish they would make it last longer like the old day.

I won't buy anything over $500 without one. Peace of mind is a beautiful thing.

Good plan to have for any problems you may run into.

I initially loved my Best Buy Total Tech membership and thought it was well worth the money. I paid for the plan for three years, mainly for the peace of mind it provided, especially with its promise of tech support and warranty coverage. I intentionally purchased products from Best Buy because I trusted that this membership would ensure I was covered if something went wrong. For most of those three years, I didn’t need to use the warranty or tech support services. However, the one time I actually needed help, the experience was so frustrating and disappointing that it completely changed my view of the membership—and the store as a whole. When I reached out for assistance, I was bounced around from one employee to another, transferred repeatedly between departments, and left feeling like no one genuinely cared about resolving my issue. What should have been a straightforward process turned into a nightmare. This experience made me cancel the membership and write this review to warn others: this service is not what it claims to be. It’s frustrating to realize I paid for something that failed to deliver when it mattered most. Unfortunately, this single incident has completely soured my opinion of Best Buy, and I will no longer be shopping there.

So far so good. I'm glad to have the extra protection on all my purchases

Item its ok can’t complain for what it was purchased and price ok

protection plan makes things easy. it's worth having total protect

Great addition for protection with the manufacturers warranty if something goes wrong.

Love this protection plan and cost no extra money.

Too early to know if it was a good decision. We will know soon enough

nice equipment real easy to use. recommend for pod casters to use

This is very useful for w apes or and fragile products

Sound is awesome battery is ok. I like the durability.