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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10327 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 10,328 reviews
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product well built easy to use quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful product and came in handy for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank God for geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not techy and the best buy protection was needed for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive.. good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but nice to have available should something go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Supportive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful and used to fix TV at no cost to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its fun...thats all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun..thats all...it has alot of action and some other stuff...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is of comfort to know that ones' purchase is protected for 24 months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A shadow of its former self.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. The removed almost all the features that made this a great service. To get my washer looked at I have to pay $100 for them to just come out even though it's still under "best buy warranty "

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and solid video quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to set up, just plugged it in and it worked well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy total tech review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of useful if you are ok with sending your computer off to be mangled by best buy and get something back that may or may not even work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to like it, but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay product for its most basic functions but was continuously disconnected from some of my devices. Also the response to tapping to adjust volume was also inconsistent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have patience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luke the geaphics but my game got stuck i had to take it to the store in Roseville. Not sure why it gotten stuck. The tech act like he really wanted to help. Also, its alittle challenging to play the games

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice while it lasts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are nice to have depending on the purchase and the price of the plan. I received this while I had total tech, once the total tech membership expired so did this protection plan. Keep that in mind if you have a device at risk for failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps youn worry free when something doesn't work the way it is intended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product, very necessary purchase. dont hesitate to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership Doesn't Help

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan we pay for is not as advertised. I needed the battery replaced in my MacBook Pro, brought it into the store and was informed the "Geek" squad can't work on it because they aren't allowed to open the laptop. This effectively negates the usefulness of the plan for us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Questioning the worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assurion has a home protection program as a stand alone product for cheaper and they cover the same. I have used it before also when best buy wouldnt !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product if you have several gadgets phones and computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little overpiced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but overpriced a would make sense to be $45 ish instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very glad about the protection that got my product covered.

    I would recommend this to a friend