Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9660 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 9,660 reviews
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION PLAN

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this best buy protection program is very useful and works perfect with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Valuable Peace-of-Mind Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Best Buy Protection for almost three years, and I believe it's a worthwhile investment, especially if you frequently purchase products from Best Buy. It has been nothing but convenient. I was able to bring in a laptop and a few game controllers for repairs, and they were fixed without any hesitation or issues. Knowing that any purchase I make is automatically covered by the two-year warranty provides great assurance. The membership is definitely worth the investment, especially when purchasing high-priced items. Additionally, being a Best Buy Protection member also offers discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone to the store numerous times. Because of the protection plan I have saved hundreds of dollars. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting your products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a wise choice to buy this save me money, easily exchange products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans for all my needs are great. This is fantastic to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply a MUST

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself by the accidental damage benefits. My dog ate my $250 pair of earbuds 3 days after I bought them . Without this, I would have been out $250! Will for sure always carry this for as long as it’s offered. My only complaint is the Best Buy dollars that used to be offered as a total tech number is not offered any longer. According to my local store, you have to use the Best Buy store credit card to get those rewards. As somebody who spend a lot of money and Best Buy pretty regularly, the benefits were really nice to have. But even without that feature, still worth everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Survey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Product, but hate all the surveys. Too many too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of course you need this plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this total protection plan best buy offers. Always keeps me returning as a customer for this reason. Its definitely a great purchase for all your electonic needs especially because it has great coverage on parts and labor depending on device or electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and affordable membership prices and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protecting

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan the geek squad offers along with Best Buy is a great value for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend they are very knowledgeable and. Willing to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this on all my qualifying components on my pc. It's a PEACE OF MIND! Up to now, I always feel confident that with this Best Buy Protection, they stand behind it. Best purchase overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Build

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amaing job on my PC Build. They made sure the wires were perfectly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have kids....and things happen. So with Geek Squad we can always get things fixed and resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free shipping, lower prices, and great support from geek squad at reasonable rates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best policies I recommended. They are also very helpful and kind. I’ve been shopping at Best Buy for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is included in my Best Buy total membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection for all thw items i have bought. No worries that if they break down i can have them fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its well worth the cost of total tech membership IF you spend enough at the store. Just wish it still included the Free Installation of items as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection plan is a great value for all you get.

    I would recommend this to a friend