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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10327 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 10,328 reviews
  • Rated 4 out of 5 stars

    Total Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage with a smile. Easy use and application to covered products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very helpful nor honest follow through

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes helpful and other times impossible to get help especially with my dishwasher they somehow can never fix it once and for all and refuse to replace it even under their warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me get a membership and still had to pay for the repairs when they said it would be cheaper with the membership and ended up paying more and more money and still didn’t fix it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No item to review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what review to give for this. My item has been delayed so i physically cannot give a proper review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poo on you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to set up. Not tech savy. Unable to gat a reply to guestions

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    CEO Angry Iguana Ltd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had the opportunity to use the warranty yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GHCoug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is easy to set up with multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good recommend to anyone and helps a lot. We’ll needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind,,, no worries or expensive repairs..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are prettt cool I like the color of them also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this program, will definitely tell others about it too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been completely satisfied with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably a good idea for most electronic products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a scam. They never tell you about the 100.00 bucks you have to fork out to get them to come check out your item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% good. One can trust it for all future transactions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    geeksquad sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is a Joke a purchased a Cell phone last year and they asked if I wanted the geek squad protection and I asked what it would cover, I had lost my cell phone at the lake that's why I was making the purchase, the person that was helping me asked what was the reason for replacing my phone so I told him that I had dropped it accidentally at the lake, he said that if I would have had the Best Buy protection that they would have replaced it, so I asked if he was sure about it and he checked in with a manager to double check the information he was giving me, ive had the protection going on my second year since it just renewed, will the day before yesterday I was at the lake and while taking some pictures I accidentally dropped it, so I made the report to Best Buy and they set up an appointment with geek squad and they were very unhelpful and said that that is not covered....called back to customer service and long story short I spent 3 hours on the phone and the people I spoke to since I was transferred to 7 different people trying to figure it out. they mentioned it was covered under ADH accindental damage handling, but when I went back to the counter the person there would not even check the computer for the information that the customer service rep had told me..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DWT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have any product come with an extended warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased protection with all my devices. I've never had to use it so I can't fairly rate something I've not used. I would rather have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking like a great warranty product and. price is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Very easy to use. Easy to change out film.

    I would recommend this to a friend