Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 10,328 reviews
  • Rated 3 out of 5 stars

    Protection plan galaxy s23 ultra

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add protection to all yhe items i get from best buy great customer ser average only beacuse i warrenty my phone for speaker defect i get a used on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection. A little pricey, but good to have overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little unit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit with many features. The red color is pretty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t represent the customer only the cooperation

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection plan for a good price…. For security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Best Buy service plan are the best in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having looking forward to keeping it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEDIOCRE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay for my Samsung S22 Ultra, however, I had to remove my case to make it fit. This was an impulse buy, and I found one by Turtle Beach that was cheaper and made exclusively for Android and for XBOX.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of tech plus for a year. I havent nneded it for this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my protection plan with a Best Buy Charge card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection-BestBuy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality service price. Enjoy this protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid technology coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for full house technology coverage for our house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have, but not always worth the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any warranty you own, if your items breaks and should be eligible to be replaced by the warranty, there is a large chance where they will look for a reason to not replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the extended warranty I was looking for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always shopped and used Best Buy’s 3-5 year warranty for everything from Gaming PCs to TVs and speakers. I got bamboozeled into buying the total membership program and absolutely hate myself for making that choice. It’s not the same as the extended warranty and falls off later yielding to a monthly option you will undoubtedly miss the email for and regardless of the 199.99 every year charge your products fall off. I felt this was the wrist bait and switch I’ve ever had from Best Buy and absolutely regret it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    only worth it if you are a bb frequent shopper

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is fine only worth it if you are a bb frequent shopper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Rely On Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need the protection service, you find out that you don't get a timely response. You find out that there is a deductible. You find out that you have to wait three weeks for an appointment. You find out that management won't help you when you point out that three weeks is a long time to wait for a repair. You find out that Best Buy doesn't maintain enough staff to meet a reasonable demand for it warranty services.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very good, however, they stay connected even when inside the case. The fitting isn't good for me either. I knownrhats not the case for everyone. Just my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah yes a protection plan review does anyone even read these?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase to get great covers products thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No validation on C Reed edit card acct

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the protection and bought with our best buy credit card, but i haven't received information on it from the company. The only proof i have is my receipt

    No, I would not recommend this to a friend