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Customer reviews

Rating 4.8 out of 5 stars with 10077 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 10,077 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what this review is specifically for, but hey, whatever it is, I’m pretty sure it’s great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very good customer courtesy, very poor results

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to Geek desk for help logging in to new Macbook Pro M2 silicon. She gave me written instructions to reset password or factory reset -- neither worked. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice bonus to new appliances is the total tech pays for itself with the delivery and installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good extended warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for warranty but standard warranties are fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your purchases and also receive better deals once in awhile I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total tech protection. Works great for extended warranties and professional installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't understand the new terms and conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and never disappointed. These arrive within minutes to your email to be downloaded.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas dryer hook up.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so we could get the gas dryer hooked up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for 37 days, used 4 times and now is dead. I will never do this again. the support for this is zero and never buy a used phone from here .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member has paid off consistently for all of the products I’ve purchased at BB

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought my cell phones through Best Buy for years specifically because of the protection plans available and am not really happy with the changes that have taken place over the past year or so with the plan and membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the first dryer it was making a lot of noise, they replace it the next next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to anyone. . . . . . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech program, saves money on buying warranty’s. Its easy to order off app too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must after you buy anything from Best Buy, it’s worth every single penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth what I paid for it. dont be cheap. if you want something worth having then get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No isssue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return a drone due to poor manufacting this total tech membership is totally wirth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of things so this is great coverage for all my items and the support is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i have option of seeing different king of products go sale every month

    I would recommend this to a friend