Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 10,077 reviews
  • Rated 5 out of 5 stars

    bang for buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers my items, and its across all of them. how can you complain?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    meat probe

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is useless. The app doesn’t work. No one will be able to use this product without the app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    give me a break

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Tried canceling sheet being given misinformation and can't get anywhere with customer service. I've wasted hours of my life trying to speak to someone who cares. Instead I get some guy who lives in the Philippines, answering the phone, telling me that he’s the boss of Best Buy . He has no boss for me to be transferred to and tells me there’s nothing he can do to help me and hangs up on me. I swear it was the same guy. I was talking to the last 45 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store and online, providing as much info I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is so Valueable I love that I get this at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased it but didn’t agre to renewal, they found another credit card to renew. Will cancel. No more free delivery, no free hall way. They can’t repair my refrigerator and attempted to charge me for the visit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty with any purchase especially total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional protection plan included with Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech to cover my electronics. Definitely recommending it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    needs improvements...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    none...customer...service...none...repair...help... losses of promotion certificates...too many dysfunctional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buyer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to have a peace of mind when purchasing an item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how much this costs it would be crazy to not get protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reccomend to get if your unsure about your products it helps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, simply a way for Best Buy to ensure recurring revenue without the customer getting any benefit. They dont support products refurbished by their geek squad. Any extended warranty offered by purchasing this ends when the plan ends. So if you purchase an item and dont renew after the first year you've basically paid for an extra warranty on an item covered by the manufacturers warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony ftw keep brick and mortar stores alive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at a reasonable price. It came with the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this twice now , amazing to have strongly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to protect your products and simple and easy to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worryless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty product. Provides peace of mind to the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Employees!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees there are so well knowledgeable and so helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstaion 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, love the graphics controller feels great as well

    I would recommend this to a friend