Customer Ratings & Reviews

Do not know why this was purchased - i will need to check next time i am in BestBuy.

You never know when you gonna need protection the good thing about it covers all your devices at the same price dirextly w bestbuy

When I purchased my appliances they told me my cover was for 2 years after the two years I have the choice to canceled.I have been 1 year and they charged me on other 199.00. Now they said that is every year that I have to pay that amount . No one told me that when I got the protection. Usually all product have 1 year of factory warranty I throw 200 dollars to the garbage now on other 200 for me to have on other year of protection .So in the end my coverage for two years is 400 not worth it .I hope that employees explain to customers the true of how this plan work.

I had a controller that developed stick drift within 6 months with the bestbuy protection they offered me a giftcard for what i paid for the device. I was a smart consumer and got said controller on sale and half price during the holidays. The protection plan failed to cover the product it wanted me to spend more.

Its a good proction plan but my only issue was that after two days they took it off from my products that i brought it for. And they couldn't put it back so i just lost $50. Which suck

The service was excellent- the product was what i thought

Best Buy has great additional services they include with an already excellent product. You can’t beat the in store experience.

grateful to have protection but it is a bit expensive.

Grandkids love these games when Uncle come with his Nintendo Switch and hooks it up to the big TV for playing. So much fun!

There is an area where it will tell me my savings since I became a member. In 3 years, I have saved less in average than the yearly cost of the program, so it is not saving me money at all. Only the free shipping comes close. But the other savings such as exclusive sales and other benefits won't come to the $180 per year average. Oh, and despite the immense cost, your items are covered for only 2 years. Most items will last for 2 years, so you'll need to pay extra to keep them covered, as if the $180 wasn't already high enough.

Good service will take care of any problem. It makes it worth having total tech because you don’t have to buy the warranty

It keeps items protected. It keeps them safe. Protection is very good idea and should always be bought along side said item.

Not finding it to useful as of yet. Had three appointments and none have been useful as a matter of fact my tech support didn't know how to fix my Google pix 8pro

As always, it is good to have the BestBuy tech support program. The two years program is essential for any tech product.

Any protection plan is great to have. This helps especially when you know your item will be covered under the warranty.

Once i wasn't protected and it wS the worst feeling in the world. All the uncertainty if you break it. Now not anymore.

It don't want to connect to the controller, and it was my son Christmas gift

it is always a great idea to purchase the protection plan because it essentially pays for itself highly recommend

That was supposed to be canceled! Please update and revers the payments ,please. Thank you so much!

It's renewed automatically. Please refund the amount charged. Thanks.