Customer Ratings & Reviews

not sure which product this in, I did not buy protection plan, too expensive

terrible customer service. waste of time. high fee

This is a nice. It does take a little while to brew but it works good. Only wish for the milk frother it warmed up the milk which is the only con.

I always get the replacement coverage! I had a product for a year and a half and it started glitching, took it back to Best Buy and got a new one!

Washer and dryer were switch in how they were set up. The hoses and cords cross behind them.

I’m very disappointed with the protection how they recently changed it. It used to be Best Buy total and now they changed it to my Best Buy total it’s different now and it doesn’t provide the same coverage that it used. To be honest. I’m very frustrated with this and do not feel that the service is worth it

Overall it just doesnt last. The blades are sharp and cut well. The battery life was not very good to begin with, maybe 10 minutes. After 2 years it no longer runs for 30 seconds.

Just awful. Uneven cooking, stone does not rotate, burned hands multiple times now.

Item didn’t last two years, the connector on the headphones itself no longer allow for audio transfer

I think the extra insurance policy is expensive and your slow.

If you call, you will get routed to the Philippines, after being on hold (12 minutes), then that person will route to a person in the country of Columbia. After being on the same for 30 minutes, this person will route you back to the same phone number you originally called. You can never talk to a real person. I regret buying products at Best buy, the useless protection program. I will never buy from Best Buy again.

I was told to expect my package today, but apparently you eople get hired for nothing.

Got stick drift within a year i dont reccomend it. Buy a ps5 controller its cheaper. Make sure you have the protection plan.

I usually buy the warranty and never think about it. I bought this year service from geek squad and forgot to renew. As a result my TV is doesn’t have any coverage. I think Best Buy should consider auto renew subscription because this way there is no lapse of service. My expensive TV has no coverage thanks to Best Buy.

Clippers not good enough to cut hair or grooming just not good

Not happy with change in policy Now expensive with little reward

very worth having but still having problem with internet and not happy with results.

Best buy total membership is not really worth it i ordered this mini foto printer almost 3 weeks ago and by this day i cant get my hands on it.

First of all, I called him for an appliance repair that went bad after buying appliances for both of my homes. First of all they charge me $84 to send somebody to my house and then try to charge me over $600 for parts and labor. When they told me everything was covered at top of purchase.

Was ok. Could be better, but it was free so can’t complain