Customer Ratings & Reviews

Do not sign up for this. It is a scam to charge your account for other things. I was told there was a 1 time fee annually, and my credit card was charged each month for $10.79. No one in best buy customer service could tell me the reason

I thought I was paying for a great warranty. Turns out it costs me $79 just to have it looked at !!! Never heard of this type of fee. DO NOT recommend.

Yotal protect is not a good warranty. They say the protection covers many things including accidental cracks and when u file a claim you come to find out it doesnt cover any of that not worth your money nor time

I purchased by accident it had no value to me and I wasn’t able to get a refund

I had hoped that Best Buy would stand behind their products and customers. But, inested they stand behind their "fine print". Very disappointed. I was told one thing by Totaltech on the website and another thing when I got to the store.

This is good protection for my Sony 4k TV it is great

Definitely not worth the time or money totally disappointed and disgusted

BestBuy ssid this would work with my system and it eill not work with a bsttery doorbell. Im out $50 and its too smsll gor a doir stop.

Does what it needs to. Pretty reliable. Would recommend.

HUGE RIPOFF IT REALLY SUCKS WAISTE OF MONEY THEY TRIED TO KEEP 90% OF IT WHEN I RETURNED IT

This product is horrible battery does not hold a charge longer then 2hours

Don’t buy. BestBuy hasn’t been helpful as well. I’ve been unable to do anything for personal reasons and when finally got around to using this, BREAD caused the toaster to smell like electrical fire. Smoke came out and triggered our fire alarm. UNSAFE. And Best Buy does not want to help.

Must buy. Never had any problem with my electronics.

Easily connects to Bluetooth on samsung phone. Sound quality was ok for the price; however, they started to have static in them. I ran update but still had issues and returned them for another brand.

This is the worst product ever I got it through the Total Membership and Bestbuy will change the agreement at will without recourse.

I didn't realize this came with the protection plan

I really enjoyed this membership but when i hit hard times and couldn't afford the membership. It canceled all my warranties. Which was highly disappointing.

Usually pretty good but I get for$199 the same thing I used to get for $99.

They don’t hold charge. The earphones die within minutes even when it’s charged to full.

For repairs I do not recommend it but to make an exchange