Customer Ratings & Reviews

For repairs I do not recommend it but to make an exchange

I wont be renewing my total tech until you add some acutal value

UPS order created. Item never sent. Already over a month from the order and receive date. Best Buy does not follow up their own online order that has not been fulfilled

The first time it worked okay. Then I didn’t start using it again until a couple weeks ago. No matter what setting this is on it will burn. 7 minutes into a 20 minute pizza it was charcoal. Burns everything.

Can’t recommend this at all. After a few attempts and hours of my time my very young grandson fixed the issue in about 10 min. It’s all outsourced to India and sometimes cannot understand what they are saying

I paid every month but my son's AirPods were lost they were not given to him

Terrible does not work have to press the buttons mutable time won’t turn on.

Not sure if it’s worth it I guess time will tell eventually

Incredible an expensive fan camera that doesn't work, it doesn't accept connecting to the application to watch your videos, I change the date since it came with a date of 2021 and the next day it has the same date again.

The reservoir is too small and not removable so filling it it is a pain, the only good part about this machine does not take up much space.

People are rude and act like you are putting them out when you ask a question

I never signed up for nor have I EVER purchased protection. Best Buy ripped me off somehow by clicking some box or automatically adding this charge.

Scroll wheel only works 10% of the time. Disappointing.

Not Bluetooth headphones. They are advertised as Bluetooth but they are not compatible with Apple products. They are wireless but not Bluetooth.

Do not buy this. Even for the good price. In the last year I have had two machines and both pod features failed. I have filtered water and cleaned with vinegar. No luck.

Could be better for the amount of money it costs !!

Best buy never installed. No call no show 3 times.

The Totaltech customer service is a complete waste of time. They are clueless and unhelpful. I would strongly recommend purchasing the extended warranty instead of the Totaltech plan.

The product is delayed in the delivery, they don't keep the word

Used once and it doesn't work already. Itwon't charge. I have no clue But no lights to see charging status. The return date passed 2 days ago when I tried to charge it for the first time.