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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9661 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 9,661 reviews
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but it is nice to know that help is available if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It protects my products that I buy and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy product protection. It’s the best this a person could get. If anything goes wrong you bring it to back to Best Buy and they will help you out. If it is a home appliance like a washer or dryer you call the number and they come and fix the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that all devices I had bought with Best Buy is covered in a two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection on your product whenever something bad happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have with total membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on all my products with Best Buy total membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at my regular Best Buy is getting back to where it use to be! I love everything that I purchase from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRios

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans the best it always come in very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this on pretty much any small electronics, things break, often without warning. I’ve had many unexpected failures of keyboards, mice, and other misc items, the plan is why I have no worries purchasing from bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Best Buy protection plan is a good additional service to have when purchasing high-value tech items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems solvers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plans it's great to have and i have had it and i renew it every year because ,it gives great discounts on items and when problems occur, with your electronics and appliances bestbuy,is willing to fix the problems and that's a great feeling when you know they can help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to each person on the geek squad tjat has helped me throughout the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection program is worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection program because it gives me ease of mind in case if something were to happen to any of my products that I have gotten it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase so much stuff from Best buy, it just makes sense to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total tech customer and protection and has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having just incase anything happens. All my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection is great because including all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service when you need it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was able to quickly answer my questions and diagnose the reported problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has come in handy on occasion. When I had an issue with Bose headphones. My item was replaced with a hassle free process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Become a member

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have, covering a multitude of products

    I would recommend this to a friend