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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10328 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 10,328 reviews
  • Rated 1 out of 5 stars

    Total care does not cover appliance, repair, or la

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I called him for an appliance repair that went bad after buying appliances for both of my homes. First of all they charge me $84 to send somebody to my house and then try to charge me over $600 for parts and labor. When they told me everything was covered at top of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You better work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dosnt protect anything I had to waste my time going to the store in millenia for no service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is trash i can never get the geek squad to come when needed and when they did come, they did not have scheduled what was the original thing they were scheduled to do. After waiting for over a month for the computer to get set up they called to say that they could not do what was needed since they didn't schedule the correct service. I would not recommend this service for anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok. Could be better, but it was free so can’t complain

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    claim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to protect your products - it takes some work to file a claim

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ordered online

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure which product this in, I did not buy protection plan, too expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A hit and a miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doesn’t have the funny and fun factor like the original SR games. Hopefully they turn it around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got stick drift within a year i dont reccomend it. Buy a ps5 controller its cheaper. Make sure you have the protection plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Charging????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it looks really nice with the different lights and options I was disappointed with this product. Maybe mine was just defective??? I would place my Air Pods case on the charging area overnight and they still would not be fully charged by morning. (This only takes about an hour when they are charged with a cord - which is how long it is supposed to be according to Apple.)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No device, best buy wont deliver it !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total membership is not really worth it i ordered this mini foto printer almost 3 weeks ago and by this day i cant get my hands on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died on 2nd use - SAVE YOUR MONEY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it 1 time and was super excited to try making more banana chips. Now the screen gives an Err and now the screen completely stopped working and the machine doesn't even turn back on. Couldn't even use it a second time. Don't waste your hard earned money on this piece of junk. Read other reviews, and it looks like this is a common occurrence.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Downhill product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed great at first. But after Weafter barely 6 months in a 2nd home not even used too much , it started acting up... The capsules all started malfunctioning and leaking causing grounds in every coffee cup!. I know it is not the pods because Ive used them for years daily in our much older Nespresso machine with no issues . The comnpany gives a 2 year warranty thankfully

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Burnt hands, uneven cooking, no rotation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awful. Uneven cooking, stone does not rotate, burned hands multiple times now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You people suck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to expect my package today, but apparently you eople get hired for nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service. waste of time. high fee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible customer service. waste of time. high fee

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    shark/bagless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dog hair builds up and does not make it to the container

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont stand behind prices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into BB app and saw a refrigerator for a nice price. I immediately put it in my cart with the advertised price IN MY CART. When i pushed check out, the prixe jumped up $250. When i contacted BB, they would jot stand behind the price. Even as TotalTech Member for several years didn’t matter. Disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, im my case you have to prove the the product is defective or best buy will just say its something technical on my end.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for a call back. Spend some $$$ on staff training. Still waiting for a call back. At least pc Richard try’s to solve costumer issues 0 stars.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price. get a home warranty and include electronics. done

    No, I would not recommend this to a friend