Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 10328 reviews
(10,328 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Caution . Read the fine print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it . Best buy changed alot of their coverages read the fine print . Caution
No, I would not recommend this to a friendRated 1 out of 5 stars
Unnecessary expense
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t cover theft; not sure if you need unless it is for a sophisticated and more valuable item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Class action suit let’s go people
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy total tech. It went away and now they have a discount program named total that does nothing for anyone but them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totaltech fails
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech failure! Refused protection as a total tech member. Told me to go back to the store, return product and buy it back again to get protection. No reason given
No, I would not recommend this to a friendRated 1 out of 5 stars
THEIFS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YOU STOLD MY PROTECTION PLAN!!! I WANT IT BACK!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit 6 horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible it doesn’t stay charge have to reboot it all the time very disappointed in it
No, I would not recommend this to a friendRated 1 out of 5 stars
I have never been to Richfield MN, so why is this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been to Richfield MN, so why is this order under my account?
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive product Cheap parts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord doesnt work anymore. Every time I plug in the cord I get a warning power surge issue on my computer. Expensive product using cheap parts. Razor just keeps going down hill.
No, I would not recommend this to a friendRated 1 out of 5 stars
Complete garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst earbuds I’ve ever tried, I took them back after two days after purchasing. I purchased the “beats’ and I love the sound and fit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disapointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a promise, you have broken it!!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Confusing UI; asks me to rate Nothing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im being asked to rate something but the app isn't telling me what it is; no picture, no text - nothing. Thus, I'll assume it's talking about the Best Buy App.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended they are not professional and don’t respect their customers
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service & Geek squad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on a call back & findings after almost 3-4wks since their visit to my house to see if my protection plan cover my tv that just is sitting now
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase it’s not worth the hoops you will jump through for everything. Promise a lot and deliver nothing agent hung up on me after 45 min on phone
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice really quick, but it has areas that are very hard to clean, and it builds up residue really fast, I wouldn’t recommend this machine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service is great, price is NOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is great, but the cost is outrageous. Especially since I have had this service for Many years, they raised the cost from $70 for the year to over $214.
No, I would not recommend this to a friendRated 1 out of 5 stars
Action
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already reviewed about this but no gift cards no good
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t last a full 3 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 3 months. Now it won’t close all the way and it’s barely used! Now it’s non returnable. Hopefully my total tech warranty will kick in
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont Buy Unless Remolding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a racket. Only buy if your remodeling and making multiple purchases in the year. You have to renew to continue coverage.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pd for warranty for $5K gaming computer that when received didnt work. Best Buy will not refund $$$ even though we never used it.
No, I would not recommend this to a friend