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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9938 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 9,938 reviews
  • Rated 5 out of 5 stars

    Good for gamers and electronics used frequently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy alot of electronics, this is for you. The extended time for coverage is great for that. Had multiple xbox controllers replaced due to stick drift. Also replaced a few other things that normal manufacture warranties would not cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever! I wouldn’t choose any other electronic store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership perks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and will continue to be a member! It is very worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adaptor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv didnt have RCA connections the adsptor helped solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy protection for your electronic items. You never know you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed this in any product I’ve purchased with BB. The piece of mind that comes with the warranty is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase and easy to use and access .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product and service as a Geek Member

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and worth its value. I plan to continue its usage. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My total!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cover for all my items from my laptop to my EarPods…love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a life saver! I had a scam company get into my computer remotely and I called the Geek Squad to remotely access my computer to check it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it and forget it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most important and helpful services to purchase to ensure your product functions well over a longer period of time because things break, it is so nice to have a piece of mind and not worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to have with you for all your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this several times for many of my tech devices that I've gotten from Best Buy. It has been more than worth it for me, especially since my kids are the ones using the devices, and kids aren't the most graceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection plans is sometimes a hassle because you dont want to deal with people on the phone if something ever happens. Its great to know if youbhave an issue you can go straight to Best and someone there is always willing to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad it’s like a little extra insurance policy. Can come in handy and covers every electronic you owe even if didn’t buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for excellent protection ,............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me through a damaged laptop stress free. Pays for itself on first use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! It has saved me so much time and I am confident in the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us with an xbox controller and replaced it on the spot and priced matched it. Time to wait in line can be long depending on how busy they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it and it has kept me from spending money when I least expect to have an expense.

    I would recommend this to a friend