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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9663 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 9,663 reviews
  • Rated 5 out of 5 stars

    Easy to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and easy to talk. Even help me out when I am a walk in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top-notch customer service makes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek squad never disappoints with their wide range of products and competitive prices."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection you deserve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is the best protection plan available. They take the worry out adding electronics to our lives. Easy to navigate and even comes with a dedicated phone number for less wait times when I have issues with my covered purchases. I especially like that one amount covers everything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game love the first one and I know this one is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is a great value. Love the peace of mind of getting protection plans on my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine. But read all the fine print first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly average is exactly how I would describe it. The biggest caveat is that the replacement policy, while seeming nice, is in effect if Best Buy determines that they cannot repair the device first. And I don't know the quality of the repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys total membership has helped in sooo many ways!! With knowledge of which products to pick, speedy delivery and set up of new appliances and most importantly the interaction with their staff!!! Oh, the SAVINGS!! You get soo many savings and perks you absolutely will love their membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRIES!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel x-tra safe with this extended protection, no worries now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most service plans are really expensive and barely meet your needs. This service plan is Affordable, long ranging and covers many more things than I expected to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Monthly Protection Plan provides comprehensive coverage… against accidental damage, liquid spills, power surges, and even normal wear and te

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan offers great reassurance, knowing that the product will be well supported throughout

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace Of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great being a Total Member knowing all my electronic are covered an extra year automatically no sweat and no worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good service, It helps you save a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Definitely a necessity when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Choice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta value!!! A must Have for anybody that buys regularly from Best Buy!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    **Monthly Device Protection Plan Review:**

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Monthly Device Protection Plan Review:** The monthly device protection plan provides peace of mind by covering accidental damage, theft, and mechanical failures for your device. It's especially beneficial for expensive gadgets like smartphones, tablets, and laptops. The plan often includes quick repairs or replacements, saving you from costly out-of-pocket expenses. However, the monthly fees can add up over time, and the deductible might be high for certain claims. Some plans have specific exclusions or limitations, so it’s essential to read the fine print. Additionally, the coverage might not always justify the cost for older or less expensive devices. Overall, it’s a worthwhile investment for high-end devices but might not be necessary for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, anytime I need something fixed. They are there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value at the time of purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While making a tv purchase I saw a promotion that if i upgraded membership I'd get extra discount. Considering the membership was cheaper than the discount and it gave me this 2 yr coverage that I was also about to buy, I opted in. I'll update my review later if needed and the coverage has to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are fast and efficient.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection in any emergency case I recommend it They are fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take my word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad very helpful and they break everything down so you can understand

    I would recommend this to a friend