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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9938 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 9,938 reviews
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I recommend everyone to buy a copy they will love the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans or must have.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may have to pay a little bit more. When you purchase the plan with whatever you're buying, but say 18 months down the road and it completely breaks instead of having to buy a whole brand new one, you can now go get exchange for a new 1 time and money. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perk with total membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy most my electronics and appliances from best buy with my total membership and get the 2 yr protection plan with all my purchases. Has saved me several times and totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be totally save with Total Connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Best Buy total to protect everything you purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be happy without this GREAT service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek" squad is my life saver, my protection and provides the very best customer service I have ever received. I thank all of them for the exceptional customer service they provide. I would like them all to get either a bonus or a raise for their great service to Best Buy Customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II have had this protection plan for about 3 years and love the ease of adding and checking on units connected with it.It is much easier to manage than having separate papers for all my devices.It also affords savings and it easy to add new items to it.the annual fee spreads out the cost and actually saves me money each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty paid for itself when I needed to products replaced or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for family. Thanks very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satified with Monthly Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the monthly protection provide for each one of my devices. I would hate to have repairs without this protection. The price is great for the protection too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need to use the plan, Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilling Monthly Adventure!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love paying monthly for the privilege of maybe, possibly, someday needing protection I’ll never use? So far, it’s given me absolutely nothing—just like my ex! But hey, peace of mind (or Stockholm syndrome?) comes at a price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convince

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to receive exemptions or special circumstances when having to exchange a defective items. It’s also really easy to. Price isn’t to bad, of course it could always be lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never think the unexpected can't Happen thats when it Happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend i haven’t used it yet but all my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best thing to buy if you're into electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with purchase with my membership. Just writing for entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and super valuable! Easy to use! Makes me want to keep going back for my electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection service on the market highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, The complimentary purchase protection gives hassle free buying. There is so many features here that you are guaranteed to find a way to save money. It may seem like a large upfront investment at $199 Annually, but I've had old computers fixed up with no additional charge. The other thing I did was purchase a bunch of pc parts, as a member of the Best Buy team got out a laptop. He proceeded to take the time to pick out every part with me, actively listening to what i needed. 5 Star, without a doubt would recommed to anyone with tech worth more that $1000. Keep in mind your phone probably surpasses that alone, then add a fridge...microwave etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used and very responsive and helpful! Would highly recommend. It is why I buy my appliances now at Best Buy.

    I would recommend this to a friend