Customer Ratings & Reviews

They were very kind and helpful to this Grandma. The explained everything for me.

How many best buy protection programs did I buy? This is the 4th one I've had to review for a chance to win $400 gift card.

Best thing I’ve purchased for the peace of mind if anything were to happen any accidents I can get a replacement you never know anything can happen I got a crack across my screen and luckily I can get it replaced

We upgraded to the 24 month protection, easy to use

I joined the program years back. Overall it is reliable and easy to use it is worth the membership. Great way to protect your purchases.

Best protection out there. For the price you pay, it is nothing compared to the protection you receive for all the expensive appliances you buy. Having the ability to go in and exchange your broken down or defective device for a new working one is amazing.

Always excellent service you can trust! Its my go-to when I have a problem.

I really love the cabinet top ice maker! My fridge ice maker was on the blink, and I wasn't ready to buy a new fridge. So, this little cabinet ice maker is a little blessing.

I take all of my Electronics to Best Buy… I actually have Total Protection. Worth it!

Great to have piece of mind with the best buy protection.

Geek squad is always worth it. I love having the security even if I never use it.

Best protection plan out there. Never thought I would ever say that about a warranty.

I'm normally not one to do memberships or anything but this one actually helps out if you plan to buy from best buy, due to you get coverage at a cheaper cost and don't have to worry about it.

Best Buy has yet to deny a claim or make it a hassle to replace an item.

Having protection on most all of my purchases for free through my Total Membership is not only reassuring, but has always been a tremendous help when I have needed it most! I’ve had a LG C2 start having issues and Best Buy and the Geek Squad were there to inspect the TV and not only that, replace the entire tv and and everything in no time flat! Very satisfied with my Total Membership, and the quality of service I’ve always known the Best Buy team strives to provide.

This is a great buy, and I feel comfortable knowing that I have this protection for my purchases.

They with out a doubt the best Squad to help with any computer problems!

My favorite thing about the membership at Best Buy is the ease of mind of having a warranty. I don't have to worry about whether I have one, or fumble to find the paperwork. Anytime I've needed to use it, service has been terrific. Customer Service is essential.

Great for the price especially for someone like me who shops at Best Buy a lot of recommended their protection plans for anything, they make it quick and easy to exchange anything you have warranty on

Fantastic that the two year protection comes with my membership. Great perk.