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Customer reviews

Rating 4.8 out of 5 stars with 9663 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 9,663 reviews
  • Rated 5 out of 5 stars

    Great product for protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total member with bestbuy and the perks being attached to every purchase is the hige reason why i will always shop here. Plus everyone is always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never know when it wll come in handy and needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Total Protect on my tech and video products since I started buying them at Best Buy years back. I have been grateful over the years, especially when repairs or replacement is needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confidence in products are important to me. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard was returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a thorough review of my keyboard, BBY was able to make it right with this protection plan! Cant go wrong with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistance I received was fast and efficient and associate answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership replacement easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my best buy membership when my old laptop broke. I've had it for about a year and a half. A bissell steam mop I had bought stopped working. I brought it into bestbuy they replace it for me. That was the first time I had to use my membership in that capacity, and it was really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the pro membership. Saves on buying extended warranty for wach prouduct. Worth the yearly cost if you do a lot of purchases that would need a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good to have this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love havin my productos with this protection you don't have any probles when you need help with a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy total yearly plan is worth every penny. I have been able to replace several items that were damaged without any hassle. The factory warranty is just not good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your technology, great service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful team, always there to take care of any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every problem solved or prevented by the best tech team in the marketplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and efficient. I am happy with the item so far that was fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to have in effect! Never know what can happen I guess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are amazing. Replacement or repairs of items are done immediately with no headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added bonus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this added protection for all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Educator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the peace of mind and feel that having a technical team is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this game for everyone that enjoys great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and reliable product support. Very pleased with technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only made one phone call but thankfully I haven't had to use their services. they were great

    I would recommend this to a friend