Customer Ratings & Reviews

After getting Best Buy Total this becomes free and saves you money that you can use to buy something else, lol I lovve the Total Protection because it saves you on everything you bnuy at the store plus offers discounts to get things fixed that you didn't actua,ly buy from Best Buy

Have been Best Buy Total Membership under different names for years. Wouldn’t buy any appliance, tv , computer or electronics without it. Well worth the money

Great purchase for any needed future problems that may arise!!!

This service is a must have. Easy to claim and worth the money.

I mean come on, 24 months of geek squad? What else could you possibly ask for??

It honestly gives you the peace of mind, specially if you are purchasing the equipment for your work, that you are covered for the most important fixes in the best moments. If you are like me, an apple user, you have included the apple care that you’d pay the same amount if doing it separately so that’s a huge perk of having it all included and also it covers whatever you buy at the store within the period, it is a good investment. I had a recovered hard disk at no additional cost, and you know how expensive those can become.

Feel better about purchase, have the best biy protection through Geek Squad

The experiences I've had with Best Buy support and their protection plans is just short of perfect due to them typically being overwhelmed at the amount of people needing assistance.

Love this service !! It’s easy to use and get help with any of my products

Searching for Sony interactive wireless controller. Signed in Best Buy website, & had no problem locating the controller I was looking for. I moved the item to the cart & purchased it with free shipping to my address, with no problems at all. It is a gift for our Grandson for Christmas.

TotalTech Support is so worth the money. I have had zero issues with product issues, the warranty handles it all. Most of my items have either been replaced, refunded or upgraded. I have used TotalTech for installs of stereo equipment in all of vehicles at little to no cost, to have all of my Laptops / Desktop PCs in my home tuned up, patched, upgraded and running smooth as silk. I have used TotalTech for Apple product warranty issues with no snags. The savings of TotalTech Support outweighs the hassle of dealing with the hassle of dealing with repairman the lack of a functioning product for a period of time.

Total warranty is so nice it give piece of mind when buying products and its free with your membership.

Love this insurance rarely do you get a warranty with no red tape attached to it. This is exactly what it says it is you break they buy (replace) it no questions asked. Be a total rewards member it’s on everything you buy for free.

If you're frequently shopping at Best Buy, the annual subscription is a blessing in disguise getting warranties built into everything you buy. I have an iPad and a Combo Washer Dryer from GE covered that having this subscription more than covers.

I have utilized the service with my TV. Washing Machine & Refrigerator. I truly thought I was going to have to replace my Washing machine about 8 months ago. Thankfully the tech came out and needless to say I didn't have to upgrade as of yet. 2 months ago I had issues with my Refrigerator, I was sick thinking I just missed a huge sale and now I'm going to have to replace my fridge.... Once again the Tech saved the day. The Refrigerator is still with us! Please understand how important it iscto have your protection & maintain your renewal as needed.

My protection plan through Best Buy pays for itself. The geek Squad technicians are professionals and patiently explain everything.

Very friendly and explains everything for you to understand

Wonderful for peace of mind to have Best Buy Protection Plan! We purchase on all items that we think will possibly need extended protection. Backed by Best Buy!

I had to use this for some headphones I bought. The store replaced them no questions

Never know when insurance may be needed! Plus when it’s a gift for your spouse or loved one, you always wanna make sure! Super affordable pricing!