Customer Ratings & Reviews

Never know when insurance may be needed! Plus when it’s a gift for your spouse or loved one, you always wanna make sure! Super affordable pricing!

Love my total tech protection work as they explain it.

I appreciate the fact that I can purchase equipment from Best Buy and never worry about mechanical breakdown with the extended warranty program for all of my personal equipment purchases.

I love to feel the extra prptection included in my products.

The best thing ever. You dont have to worry about worries. Lol

I don't know about PC, I find the Geek squad always helps me with my PC.

Great help from all Geek Squad associates. The annual fee is a bargain.

Being a Total Plus Member is well worth the fee when you get AppleCare+ included with Apple purchases, extended returns, price match up to 60 days, and Geek Squad services. It’s a win for me!

The sales associate was extremely helpful and knowledgeable

They took care of everything. I had a few questions about my protection and they helped me through the whole process of returning my item and exchanging it for a new model of gaming headset valued at the same price I originally bought the old head set at. 5 star customer service and no headache!

Just amazed by how seemless it is to get a replacement or repair on bby protected products

Definitely worth the price especially if you purchased computer or any type of electronics. It doesn’t cover everything, yet it covers most of the repairs

I have been a total tech member for over 3 years and i used to LOVE it!!! I joined because they applied additional apple care to all of your apple products. That reason alone made it one of the best investments ive ever done. Plus i got incredible discounts on open box products, stellar in store support and over the phone assistance. Since 2025 things have changed for the worse. The discounts are mediocre compared to what they were and the support has drastically downgraded. You don’t get apple support anymore either. Whats the point of having a subscription if the terms are changed without notice too? Do better best buy.

Totally worth it! The monthly protection plan saved me hundreds when my laptop stopped working. Fast service, no hassle. I’ll never shop without it again!

I never knew I needed this warranty until I had to use it!

Love this additional service. We buy new gadgets and upgrades for some of our existing electronics, it's a piece of mind knowing that we have extended warranty on new products.

Total tech is definitely worth the money! Always get the protection plan with every purchase!

The Total Membership is totally worth it! Let me tell you why…

Best buy sells great products and quality i always recommend to everybody about BEST BUY

I love having the extra Best Buy protection, up to 24 months. Life happens with kids and busy life style, its great to know Best Buy has your back! The return policy was doubled from 30 to 60 days to give you enough time to really decide if the purchase is what you expected.