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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9683 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 9,683 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I have already utilized it more than once on covered purchases that saved me tons of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for three years now it’s been pretty productive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. But I do feel better knowing I have experienced people ready to correct any future problem I may incur with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, and as described. Another win from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Plan 24 mo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal I've made in a long time. I had to bring my computer in several times and every time my costs were covered by the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful personnel, covers multiple devices, worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything going up in price, I really appreciated the option to get 24-months interest free. If I have a "short" month I can make the minimum or a little more without penalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy a warranty or protection plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my early days of purchasing electronics, I've always added a protection plan for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with the protection llan. You never know when you are going to need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 2 year protection plan from Best Buy and I am very pleased with the service I received. The plan was easy to purchase and the customer service was excellent. The plan covers all of my electronics and appliances for two years, so I know that I am covered in case of any unexpected repairs or replacements. The plan also includes 24/7 customer service, so I can get help anytime I need it. I highly recommend Best Buy's 2 year protection plan for anyone looking for a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safeguard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the assurance provided by this protection. It is reassuring to have this safeguard in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat Apple at their own ware art game. Great coverage of multiple situations and while would be nice to be a little cheaper can’t complain when it’s included with Best Buy total tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful giving me pice of mind knowing my equipment is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty pays off!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranty pays off and has saved me multiple times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not cheap, it really is a piece of mind product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the sophisticated computer components in today's TV’s, appliances, and computers, we feel better knowing we can rely on Best Buy's TotalTech should something go wrong or if I cannot figure how to use or repair something. I have built several PC’s, but I still run into issues I have no idea how to handle, and so far, TotalTech has come through for me. Free installation alone was worth it, and I have been able to use my plan for my family, which is a bonus. The TotalTech team is extremely knowledgeable, pleasant, and prompt, we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game, for everyone to enjoy, hopefully nintendo does more of this games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is really worth it, if any issues come up they fix or replace no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers from Sony are the best option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers from Sony are the best option. I prefer products from the manufacturer only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask about it and buy it! I just outfitted my home and will be getting more items for the house. Having this automatic protection on all items for an extended period, without a worry or second thought…worth every penny!

    I would recommend this to a friend