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Customer reviews

Rating 4.8 out of 5 stars with 9940 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 9,940 reviews
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy total yearly plan is worth every penny. I have been able to replace several items that were damaged without any hassle. The factory warranty is just not good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership paid for itself almost immediately. Like most folks, I wondered what the catch was, and was it really worth it. It was, and is, and when the time comes, I will renew. The benefits are well worth the cost, be it the free home delivery and set up, or the in home problem solving by the Geek Squad. As an example, I had hookef up computer to my television and for a time worked just as I hoped. But, my computer became unplugged and in redoing my settings, connecting computer to television, I screwed up and needed big help Geek Squad to the rescue, at a time most convenient to me. The fellow who came out waz so patient and had the skills to rectify my mistake. It was a rewarding experience and again showed the value in being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is amazing, its cool to have a controller like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade to an older Lenovo Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade to an older Lenovo Laptop, Laptop is 10x faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total member with bestbuy and the perks being attached to every purchase is the hige reason why i will always shop here. Plus everyone is always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total tech customer and protection and has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined the program years back. Overall it is reliable and easy to use it is worth the membership. Great way to protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase so much stuff from Best buy, it just makes sense to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there for us, even for just a simple question, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having just incase anything happens. All my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan to protect your items. It is an amazing plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the pro membership. Saves on buying extended warranty for wach prouduct. Worth the yearly cost if you do a lot of purchases that would need a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, helpful, and solved problems with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan I have ever subscribed to. It is absolutely worth it. The coverage is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting Best Buy Total this becomes free and saves you money that you can use to buy something else, lol I lovve the Total Protection because it saves you on everything you bnuy at the store plus offers discounts to get things fixed that you didn't actua,ly buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a best buy membership. It is so worth the price. I am very thankful for this product. I have had one for years. It is well worth it to make shopping at Best Buy a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can get, i absolutely love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vital to me. I would not be without it. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great montor very good and I love how good it runs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a solid team. Will got the extra mile to get me the answer and solution.

    I would recommend this to a friend