Customer Ratings & Reviews

Solidly average is exactly how I would describe it. The biggest caveat is that the replacement policy, while seeming nice, is in effect if Best Buy determines that they cannot repair the device first. And I don't know the quality of the repair service.

I think this protection is great because including all the products.

Searching for Sony interactive wireless controller. Signed in Best Buy website, & had no problem locating the controller I was looking for. I moved the item to the cart & purchased it with free shipping to my address, with no problems at all. It is a gift for our Grandson for Christmas.

These protection plans the best it always come in very helpful

I get this on all my products with Best Buy total membership!

How many best buy protection programs did I buy? This is the 4th one I've had to review for a chance to win $400 gift card.

Geek squad is the best warranty service out there.

I love the protection...ive already had to use it on an ipad and its already paid for itself!!

Having the protection plan offers great reassurance, knowing that the product will be well supported throughout

Best Buy Protection is a great value. Love the peace of mind of getting protection plans on my purchases.

They took care of everything. I had a few questions about my protection and they helped me through the whole process of returning my item and exchanging it for a new model of gaming headset valued at the same price I originally bought the old head set at. 5 star customer service and no headache!

Great warranty to have, covering a multitude of products

Very good protection on your products including TVs and consoles.

Love the sound and the comfort of the earpiece. The sound reducer is a big plus. I enjoy being able to listen to my conversations or music without a lot of background noises.

If you're frequently shopping at Best Buy, the annual subscription is a blessing in disguise getting warranties built into everything you buy. I have an iPad and a Combo Washer Dryer from GE covered that having this subscription more than covers.

Went in with an old computer and they explained WHAT I needed to do. It worked.

"Geek squad never disappoints with their wide range of products and competitive prices."

I am a fortunate with this service I will recommend

Provides repairs for computers and most smartphones, adds warranties to products for no additional charge, and assistance is fairly fast and responsive. I would prefer going in person though for hardware issues. Now, it is a bit pricey. But if you are someone who needs repairs on multiple devices or pays for warranties on hardware, it is worth looking into. The warranties are free, unless voided. If a commuter needs repaired, they look at it for no additional charge but if you need to upgrade, you will still have to pay for that. But they can build it for you for the subscription price included.

Great screen protector for your phone. Its easy to install