Customer Ratings & Reviews

Good for all appliances, and any problem this people resolve the problem

Unfortunately, due to my current circumstances, I had to cancel my Best Buy Total membership recently. Nonetheless, I truly enjoyed the benefits it offered and I am hopeful for the opportunity to renew it in the future. That being said, I must express my concern about the significant price increase for the membership, which has affected my perception of its value, resulting in a one-star rating.

I love it because I can return stuff to get repaired for free

Anytime I have an issue with products I go straight to Best Buy with this coverage they always help

Love it! Wouldn't have it any other way! If there is something wrong they try to get it fixed or I get a new one. They don't mess around they look at it right away.

Hundred percent worth it if you have kids or you’re a little bit rougher on your stuff

I'm a Best Member and love it, great service and always there when you need them. Help for any technical purchases and talented people

Protection plans are fantastic! As you know, electronics can fail and repairs can be costly. I've had a few things break down, and they have been replaced and or fixed quickly, but BestBuy! I recommend total Tech :)

I have used this protection more than once with different items...it has been well worth it.

i like having one policy that covers all my purchases so far i used it only to repair my laptop

I've been having computer issues. And if it wasn't for the plan that i purchased, i would have paid a lot of money. Plus it gives peace of mind, if i have any issues with other items that I've purchased from Best Buy.

Protection of electronic equipment, this must be done if it is your work tool

I am a repeat Best Buy customer because of the 24-month protection plan. I have many children and have needed electronics replaced throughout the years. Best Buy always has been the best because of their protection plan!

The best buy protection plan is awesome! It’s worth the money! And it’s really been cost effective. Gives me peace of mind too.

As a total member, I always feel secure with my purchases. No one should anything go wrong I can get it repaired or replaced.

This warranty has made falling in love with tech and wanting tech a comfortable and confident experience. Takes the hassle out of crunching numbers and calculating potential speedbumps and things of the past.

After purchasing a new laptop, I am so happy I purchased the additional monthly protection plan, so no worries!!

Love the extra warranty. Safety net is important. Thank you for personal technical support. You can call in with Questions

Best Buy's 24-month protection plan offers peace of mind with coverage for repairs, replacements, and accidental damage. Great value for protecting your tech investments.

Very satisfied with purchase. Employees have been very helpful with advice about how to maximize membership value.