Customer Ratings & Reviews

The assistance I received was fast and efficient and associate answered my questions.

This product is so stress-free even a baby can use it.

Love it. Definitely a necessity when it comes to electronics.

well worth the extra protection for a replacement, when least expected. If the cost will double to buy anther item, purchase the protection plan.

It's a very good service, It helps you save a lot of money!

Nice to have protection plan. Good feeling to have.

Best Buy has yet to deny a claim or make it a hassle to replace an item.

I've only made one phone call but thankfully I haven't had to use their services. they were great

Fantastic that the two year protection comes with my membership. Great perk.

Nothing I bought from Best Buy broke or got damaged so I haven't had a need to use the replacement aspect of the protection plan but whenever i do but something,new, it shows up as already protected under my current plan so I don't have to pay for a separate coverage.

This protection plan is excellent. If any of my electronics are damaged, I can return them for a replacement or refund.

It is nice to have the peace of mind and feel that having a technical team is worth the price

They with out a doubt the best Squad to help with any computer problems!

Wonderful for peace of mind to have Best Buy Protection Plan! We purchase on all items that we think will possibly need extended protection. Backed by Best Buy!

This protection plan comes with the Best Buy membership that I have to purchase. As long as I keep the membership, my appliances will be protected up to 24 months. For me, it is worth purchasing the membership because I have purchased quite a few appliances, and the total cost of the protection plans for these appliances are more than the cost of 2-year Best Buy membership.

Being protected by Best Buy Total membership makes my life much easier and saves me money. As a tech-klutz, having access to online and live Geek Squad service provides my family a one-stop group of experts that have always proven so helpful and patient. Much appreciated.

I highly recommend purchasing a warranty for anything that you buy at the store. Electronics break and are not necessarily the highest quality anymore so having this can set your mind at ease if something happens.

Love this additional service. We buy new gadgets and upgrades for some of our existing electronics, it's a piece of mind knowing that we have extended warranty on new products.

Great to have piece of mind with the best buy protection.

Great knowing that most any problem i have with all my tech items can be taken care of.