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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9685 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 9,685 reviews
  • Rated 5 out of 5 stars

    Best Protection Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely trust this protection more than anything else. Even if something is priced a little bit higher and I am not price-matched, I still would try to buy something from Best Buy to use this protection service they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that Best Buy offers this. Sometimes you get a lemon. This helps eliminate a headache of a process to return or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local technicians are the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use your local store instead. Jim at i-Net Computer fixed all the issue in one day that BB could not even understand. www.i-netcomputer.com Tell him you just left Best Buy for a discount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from Best Buy Protection is the best! I took my old computer in due to a problem. It could have been repaired; however it was 7 + years old and I decided on a new one. The service was covered by my Protection, so no charges for the service. Very good to explain issues on the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you are spending a lot of money! Unfortunately, the only time this wasn't beneficial is when Best Buy no longer carried the item broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase on every item!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Underated for what it is. Being able to know that I'm able to use my products the way they're supposed to be used, but still having the safety of repair or replacement is such a reliever. I know I can count on Best Buy to back me up when I need it the mot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with psoriasis and knee pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From time to time I have a problem with psoriasis on my foot; the light helps give me relief from the itching. My husband has one knee that acts up from time to time, and he reaches for the light as it helps tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if you buy a lot of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this subscription! I get extra savings on random items in the store all year round. I love the installation perks with stuff bought in store. Stereo installs, and hardware installs on laptops and desktops are awesome without having to pay. I crashed my drone this year and the total tech had me a new one NEXT day. As a full time Photographer i get all my tech here and know I'm covered for accidents. I use this along side my business insurance. I feel like a cat with nine lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential membership to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has good service and suggestions. Not sure what we ever did before we signed up. They are indispensable. Best Buy Membership helps with purchases and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also received 2 years for protection for free. That is because I am a Total Tech member. This is a Great service to have, you can bank your points and then save them up to buy what you want at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concierge service just a phone call away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a TotalTech member and love all of the extra benefits TotalTech membership gives me, from extended warranties on everything I buy to free covered repairs, free in-home installations, free consultations, and free troubleshooting for my network, three laptops and three televisions. It saves me hundreds of dollars each year and gives me Total Peace of Mind to know I have TotalTech coverage and Geek Squad experts always on my side. It feels as if I have my own concierge IT department.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motor lasted < one year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a year before motor burned out. Got a new one direct from Ninja with a black bottom section and it seems to be working better and is lasting longer. Great product overall, despite having to buy it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total member

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have best buy total membership, get it now. Its so worth it. It protects all my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my electronics at Best Buy and I always get the extended warranty. If I ever have any issues with my items they are immediately replaced no questions asked. Warranty is usually not very expensive compared to having to purchase a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech Member this is free. Great protection even if you have to pay…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, can comfortably use my things knowing they are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have got it sooner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this for some of my other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the rescue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a computer without protection is like buying a car without insurance. I have enjoyed the security and peace of mind provided by Best Buy to protect my devices if ever something goes wrong. Their ounce of prevention, The Geek Squad whose expertise and comprehensive person-to-person service during critical times, has prevented my pound of cure from ever becoming necessary. I rely on their impeccable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reiew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and is worth having for just in case moments lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what it needs to. No issues so far and use it everyday.

    I would recommend this to a friend