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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10231 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 10,231 reviews
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free agreement. Easy to return in my town where there’s a physical store with real people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable security for a tech-klutz

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being protected by Best Buy Total membership makes my life much easier and saves me money. As a tech-klutz, having access to online and live Geek Squad service provides my family a one-stop group of experts that have always proven so helpful and patient. Much appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundcore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Nice fit. Comfortable to wear. Can wear it all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is a lifesaver! It provides peace of mind knowing my purchases are covered against unexpected issues. The process for filing claims is straightforward, and the customer service is exceptional. It's a worthwhile investment, especially for valuable electronics, and has saved me from potential headaches. Highly recommend for that extra layer of protection on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage plan with great price point and always trust Best Buy to repair or replace the products with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is always grest always have had grest thingd from here never had issues all great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having peace of mind covering all my Best Buy products. Especially on high ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as it gets, always a great job! Always get the level of support I need across all their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coupe are 26 inches on the driver's side and 18 inches on the passenger side. You can generally buy these as a pair in one package from most auto part retailers. The wiper blades should be replaced once per year. However, Your replacement schedule can vary greatly depending on Your local climate and personal driving habits. Wiper blades come in a range of prices. If You live in an area with heavy rainfall or snow, choose a durable pair that is designed to work in harsh storms. You can pay to have these parts replaced, but it's actua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your items that you purchase outstanding value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Monthly Protection Plan provides comprehensive coverage… against accidental damage, liquid spills, power surges, and even normal wear and te

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Helpful Assistant: Making Your Life Easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, due to my current circumstances, I had to cancel my Best Buy Total membership recently. Nonetheless, I truly enjoyed the benefits it offered and I am hopeful for the opportunity to renew it in the future. That being said, I must express my concern about the significant price increase for the membership, which has affected my perception of its value, resulting in a one-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total member with bestbuy and the perks being attached to every purchase is the hige reason why i will always shop here. Plus everyone is always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the controller, looks great in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the pro membership. Saves on buying extended warranty for wach prouduct. Worth the yearly cost if you do a lot of purchases that would need a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Bissell Carpet Cleaner from Best Buy. In my case, it came with the protection plan because I am a TotalTech member. I put the machine together read all the instructions, which included instructions that customers should not return to store, rather call Bissell support. Started cleaning the caroet, literally made 3 passes and the machine lost all power and would not come on again. Because I had the protection plan, I was able to take it back to Best Buy and simply exchange it for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boo Boos Can Be Fixed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to know a problem is not one for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you have smaller kids with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the add on. Best Buy has the best protection plan and customer support. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm really happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this protection plan no matter how long it has been I can easily either get a refund or another copy of my item

    I would recommend this to a friend