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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9688 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 9,688 reviews
  • Rated 5 out of 5 stars

    Simple all in one insurance on my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is worth it just to insure my phone. It was extra convenient when I had a panel failure on my OLED. Will continue to buy as many of my electronics as I can under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, best investment I’ve made so far, I’ve spent a lot, thousands, of money at this store in the past couple years so it’s not to have help problem solving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing I have protection for my TV’s and computer. Anything can go wrong at anytime and the manufacturer warranty isn’t for a long period of time. I like knowing I can call the Geeks and they can and will help me. The extra time for any mechanical device gives you a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truly worth every dime! I have had a few questions and a service call, and the trained personnel are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this is included with my total protection and makes my purchases safer and secure without individual warranty to track. I have used this already on laptops and a dishwasher making it very easy to have serve done and with minimal to no added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for life of membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have coverage, but I wish the coverage period wasn't limited & could revert back to life of membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech protection is worth every penny. It pays for itself in most cases the first time you use it. You also get special pricing on items that others dont get. What most dont know is that you get a two year protection on any purchase for free, eliminating the need to purchase an additional protection plan from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PizzaPoppa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This most recent purchase I've made in less than a week and according to the reviews of this oven, I'm sure it will be a good investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok. We like the service but it is expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always found Geek Squad to be very reliable to fix my computers. The newest packages service protection is not one I favor. From my understanding, I can no longer have both my computers on a service plan. which is unfortunate because it's too expensive to have both supported. Other than that, the Geek Squad group has been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan with Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now I'm not a big fan of buying insurance for products I purchase. Especially since the product depreciate in value in time. Some may happen early the product but if it doesn’t than the money you spent getting the insurance is now the same price as the product or the product is outdated. With BestBuy protection for 24 month offer a lot with the total tech package. It insurance this item and provide tech assistance with no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You become free of worries because electronic devices may fail somehow. They also allow price match for 60 days so you don't worry of any other store selling at low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection. I have not used it, but the protection is there and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Easystore 1TB External USB 3.0 Portable Drive is a game-changer! Setup is a breeze, and its USB 3.0 connection ensures lightning-fast transfers. It's compact, durable, and perfect for on-the-go storage. Plus, WD's reliability is unmatched. Highly recommend for anyone needing reliable, portable storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the peace of mind that comes with having the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the value for the extra service that’s needed sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used warranties with best buy a ton, super easy always worth it, even if its something simple just use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan with Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for all your electronics. I’m so glad I purchased and keep renewing this protection program. It’s worth every penny. I don’t have to worry about problems my purchases anymore .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Price is appropriate and the members of the Geek Squad could not have been any more helpful. Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy total protection plan! great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the opportunity to use this warranty yet, but the peace of mind it provides is great. Knowing that I won’t have to worry about issues is a huge relief.

    I would recommend this to a friend