Customer Ratings & Reviews

We have kids....and things happen. So with Geek Squad we can always get things fixed and resolved.

This has been helpful to have for every product as part of total tech. My kid is clumsy with their gaming controllers so it’s nice to know if they break it that I can have this covered

Must have on all your electronics and apple products.

The best protection from scammers, great helpers ready to fix my problems!!!

They are the best when it comes to service and take care of customers no matter the situation or how it needs to be repaired

This was a GREAT EXPERIENCE!!!! IF I COULD GIVE 10 STARS I WOULD. I’m sorry for taking so long to write a review. I have just been loving my new PC. Thank you again to the Head Customer Service Representative and The Gentleman that helped me to the Uber!!! I forget their names but I will NEVER FORGET THEIR SERVICE AND THE EXPERIENCE <3 <3 <3 check out my twitch I started up with MY NEW BABY twitch.tv/angel_emp

Helped me to keep everything protected when I need it

Best buy is always there when I need them. I never have to worry about my purchases.

Nice to have an insurance policy on your purchases.

When getting expensive items you wamt them to be protected so a win win

Great value for a minimal investment, covers everything you could need.

I joined the program years back. Overall it is reliable and easy to use it is worth the membership. Great way to protect your purchases.

I highly recommend purchasing a warranty for anything that you buy at the store. Electronics break and are not necessarily the highest quality anymore so having this can set your mind at ease if something happens.

Geek squad did an amaing job on my PC Build. They made sure the wires were perfectly organized.

So glad they started the total tech membership. I buy so many things from Best Buy, I definitely keep them in business :-). But to get two year free warranty, and also being able to have it for free and free installation is just awesome! But the best thing is, being at peace of mind with all the different things I have knowing that they’re covered. Anytime I need something fixed or replaced it’s done promptly. Plus, there are some amazing total tech deals that come up that are jaw-dropping, only for total tech members that happen throughout the month.

Great total tech protection with Best Buy brick and mortar support

As always I purchase based on advice from knowledgeable persons and I believe this is the best option for our office needs.

Best protection plan ever. Covering everything. Love it

This has come in handy in my line of work and has saved me some serious hardship - after having a mishap on a project and needing a new drone, The coverage plan allowed me the ability to exchange the defective model and replace it with a brand new, working condition product. I'd recommend 10/10, eapecially when working with equipment that is your livelihood.

Being a Total Plus Member is well worth the fee when you get AppleCare+ included with Apple purchases, extended returns, price match up to 60 days, and Geek Squad services. It’s a win for me!