4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10233 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 10,233 reviews
  • Rated 5 out of 5 stars

    SOS must have....

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a must, because items break any minute and its the only way to get your items fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever. This is like having a protection plan while having a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection plan especially if you are buying multiple items its well worth it and gives you insurance on everything you buy plus money back if it goes on sell within two months of your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Discount This Advice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very Recommended Service That Helps Extends The Warranty Of Your Purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION PLAN

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this best buy protection program is very useful and works perfect with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another review for a $400 gift card

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many best buy protection programs did I buy? This is the 4th one I've had to review for a chance to win $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they just installed two M2 drives on my newly bought laptop with no additional charge, also repairs and maintenance is included. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great team in customer service online and plus inside the store. I get the best service every time when come to the store looking for something. Or have a question and always give me an honor answer. And when i used the online Service always get a nice lady who understand what I'm talking about and help me out with the issue. Overall I have a great experience with Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll recommend to everyone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a protection plan and that works I'll buy another one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Piece of mind

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Total warranty is so nice it give piece of mind when buying products and its free with your membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine. But read all the fine print first.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly average is exactly how I would describe it. The biggest caveat is that the replacement policy, while seeming nice, is in effect if Best Buy determines that they cannot repair the device first. And I don't know the quality of the repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it !!!! It's worth it tryst me best buy has the best total protection plan I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for every product. Very happy and loyal customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just take item back to the store and they just replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Warranties

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new craftsman tool warranty for electronics and appliances. Can’t beat this for customer satisfaction and problem resolution. From phone service to in person service to product replacement. Way to stand behind the products you sale in store and online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this additional service. We buy new gadgets and upgrades for some of our existing electronics, it's a piece of mind knowing that we have extended warranty on new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been Best Buy Total Membership under different names for years. Wouldn’t buy any appliance, tv , computer or electronics without it. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know my computer is protected for the next 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free shipping, lower prices, and great support from geek squad at reasonable rates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    and yet again, here we are

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an extended warranty. Not really much to review about it. They have always been easy to use when needed. Not all devices need it. Now the way you get it.... that is another thing that needs to be reviewed and quite frankly sucks now. (The best buy yearly membership thing).

    I would recommend this to a friend