Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 10233 reviews
(10,233 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
SOS must have....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is a must, because items break any minute and its the only way to get your items fixed.
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever. This is like having a protection plan while having a protection plan
I would recommend this to a friendRated 5 out of 5 stars
DO IT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this protection plan especially if you are buying multiple items its well worth it and gives you insurance on everything you buy plus money back if it goes on sell within two months of your purchase!
I would recommend this to a friendRated 5 out of 5 stars
Don’t Discount This Advice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Very Recommended Service That Helps Extends The Warranty Of Your Purchase.
I would recommend this to a friendRated 5 out of 5 stars
BEST BUY PROTECTION PLAN
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this best buy protection program is very useful and works perfect with the program.
I would recommend this to a friendRated 5 out of 5 stars
Another review for a $400 gift card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How many best buy protection programs did I buy? This is the 4th one I've had to review for a chance to win $400 gift card.
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, they just installed two M2 drives on my newly bought laptop with no additional charge, also repairs and maintenance is included. Love it
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a great team in customer service online and plus inside the store. I get the best service every time when come to the store looking for something. Or have a question and always give me an honor answer. And when i used the online Service always get a nice lady who understand what I'm talking about and help me out with the issue. Overall I have a great experience with Best Buy!!!
I would recommend this to a friendRated 5 out of 5 stars
I'll recommend to everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a protection plan and that works I'll buy another one
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Total warranty is so nice it give piece of mind when buying products and its free with your membership.
I would recommend this to a friendRated 4 out of 5 stars
It's fine. But read all the fine print first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly average is exactly how I would describe it. The biggest caveat is that the replacement policy, while seeming nice, is in effect if Best Buy determines that they cannot repair the device first. And I don't know the quality of the repair service.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get it !!!! It's worth it tryst me best buy has the best total protection plan I love it
I would recommend this to a friendRated 5 out of 5 stars
A must have!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for every product. Very happy and loyal customer!
I would recommend this to a friendRated 5 out of 5 stars
Work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just take item back to the store and they just replace it
I would recommend this to a friendRated 5 out of 5 stars
Membership Warranties
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new craftsman tool warranty for electronics and appliances. Can’t beat this for customer satisfaction and problem resolution. From phone service to in person service to product replacement. Way to stand behind the products you sale in store and online.
I would recommend this to a friendRated 5 out of 5 stars
Extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this additional service. We buy new gadgets and upgrades for some of our existing electronics, it's a piece of mind knowing that we have extended warranty on new products.
I would recommend this to a friendRated 5 out of 5 stars
Total Membership awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been Best Buy Total Membership under different names for years. Wouldn’t buy any appliance, tv , computer or electronics without it. Well worth the money
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know my computer is protected for the next 24 months.
I would recommend this to a friendRated 5 out of 5 stars
Worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free shipping, lower prices, and great support from geek squad at reasonable rates!
I would recommend this to a friendRated 5 out of 5 stars
and yet again, here we are
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an extended warranty. Not really much to review about it. They have always been easy to use when needed. Not all devices need it. Now the way you get it.... that is another thing that needs to be reviewed and quite frankly sucks now. (The best buy yearly membership thing).
I would recommend this to a friend
