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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10235 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 10,235 reviews
  • Rated 5 out of 5 stars

    Protection plan with Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now I'm not a big fan of buying insurance for products I purchase. Especially since the product depreciate in value in time. Some may happen early the product but if it doesn’t than the money you spent getting the insurance is now the same price as the product or the product is outdated. With BestBuy protection for 24 month offer a lot with the total tech package. It insurance this item and provide tech assistance with no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it helps protect us against virus and making sure its ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard was returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a thorough review of my keyboard, BBY was able to make it right with this protection plan! Cant go wrong with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proper investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the extra protection for a replacement, when least expected. If the cost will double to buy anther item, purchase the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a wise choice to buy this save me money, easily exchange products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage you can get its worth it its worth the yearly price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are always those few times that you think I probably do not need to purchase the protection plan. Then it sometimes turns out that you should have purchased it. We have been those people. Now we get the protection plan with everything and have had to use it for some items. So, there has been some items that have been replaced with no cost to us and some items that could not be repaired that we get store credit to purchase another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is a great value. Love the peace of mind of getting protection plans on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans for all my needs are great. This is fantastic to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from Best Buy Protection is the best! I took my old computer in due to a problem. It could have been repaired; however it was 7 + years old and I decided on a new one. The service was covered by my Protection, so no charges for the service. Very good to explain issues on the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The images don't do this controller justice. The pearl is absolutely stunning when held in person, it just reflects all sort of different shades of colors when in the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful addition to buying electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance coverage proves invaluable, especially given the possibility of our friend accidentally throwing items at our electronic devices during play. Thanks to this plan, we've successfully obtained replacements for products affected by various issues. It provides a reassuring safeguard, particularly in scenarios where multiple individuals are utilizing the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection-great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase - totally worth it and will pay it self off easily. Had already had to use for a screen protector and case. No hassles with Bestbuy. you just bring item back to store and let them know what is wrong with your item. My defective item was exchanged quickly and no hassles provided. I would recommend this protection puruchase for any items purchased from BestBuy. No need to pay for warranties on all your individual purchase. One purchase covers all of my items purchased for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan every chance i get. Had a pair of earbuds that wouldnt work or charge anymore after a year. Took ot back to bestbuy and walked out with a new pair. No fight no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokemon ZA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good game. It was what I expected. Got it on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remake, brought back a lot of memories and wait for when they release the 1&2 remake next year. For those that gave the game a poor review because of the preorder issue, do the right thing and fix your review, review the game; not Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service when you need it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was able to quickly answer my questions and diagnose the reported problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer 2 years on items, when you call no one knows anything. I was to get free shipping, was told no longer offered. I explained I received free shipping and install in July. reps hang up. Best buy needs to hire knowable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is really satisfying.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy insurance for all electronic products. Thanks to this, you can use the product comfortably. This is not an option but a must for anyone who uses many appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to each person on the geek squad tjat has helped me throughout the years.

    I would recommend this to a friend