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Customer reviews

Rating 4.8 out of 5 stars with 9946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 9,946 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a total member, I always feel secure with my purchases. No one should anything go wrong I can get it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing I have protection for my TV’s and computer. Anything can go wrong at anytime and the manufacturer warranty isn’t for a long period of time. I like knowing I can call the Geeks and they can and will help me. The extra time for any mechanical device gives you a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful personnel, covers multiple devices, worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has limited coverage if you don’t have the annual Best Buy tech coverage, read the fine print before purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to be covered.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the expense of appliances it's nice to have the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always best to have protection. never no when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few things break since I purchase this plan and the Best Buy team was all on it to get it replaced or repaired. Plus I buy a lot of Apple products and Apple care is added to the purchase automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection has always been great. Piece of mind for any unforeseen problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not cheap, it really is a piece of mind product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra warranty. Safety net is important. Thank you for personal technical support. You can call in with Questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RB’s Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been satusfied with the services of the GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Protection is worth the annual cost for my tech-heavy lifestyle. It saves money and offers valuable member incentives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy extended warranties are great. They have replaced multiple products that have failed with a fairly easy process. Visit the geek squad and diagnose and replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that Best Buy offers this. Sometimes you get a lemon. This helps eliminate a headache of a process to return or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total awards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan and only will purchase from Best Buy. Best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker I purchased has works pretty well. Would like to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the extra protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, i guess I am lucky I haven't had to use it yet, highly recommend it as protection coverage is always recommend ed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase. Employees have been very helpful with advice about how to maximize membership value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me an even better piece of mind knowing that the protection plan is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTBUY ROCKS!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Best Buy Totaltech membership. It gives me peace of mind knowing that my devices are protected for up to two years with Best Buy Protection or AppleCare+. I also enjoy the unlimited Geek Squad support and the free shipping and installation services. The membership is worth every penny for me as a tech enthusiast. I highly recommend it to anyone who wants to get the most out of their technology purchases.

    I would recommend this to a friend