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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9688 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 9,688 reviews
  • Rated 5 out of 5 stars

    Incredibly helpful staff and general manager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store has been extremely attentive and helpful. The general manager I spoke with was incredibly helpful, and the staff was also very helpful. The store has a great layout and flow now. It had a strange layout previously its now more convenient to pickup orders from online purchases and its nice to see actual humans at a registers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFINITELY recommend getting the plan it's a great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have my products protected. Repairs are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product blocked so many attempts to track my paths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am a member, I get an automatic two year extended warranty. Request for service goes to BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are always worth it! You can’t beat the value if you’re purchasing several items a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is simply amazing. Their customer service is top notch, and the protection plans are truly worth every penny. I've had to make a few claims in the past couple of months, and they have been quick to respond, provide helpful advice, and assist with all the paperwork. I'm beyond impressed with Best Buy Protection, if you're considering getting a protection plan for your electronics, this is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad but there were times last yr when they were not so helpful. However, I usually get great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great piece of mind! I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind my purchase is protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer having this warranty but the only downside is geek squad sometimes isn’t very helpful and a few times I went in for 40 minute appointments I was rushed because of others with same time slot as me. I should get my full 40 minutes and not be rushed after 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to repair my computer, it was worth it because it was in the timeframe so it was “free repair”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 24 Month Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24-month protection plan from Best Buy has been a lifesaver for me. I had to use it once for my HP printer, and I'm happy to report that the process was seamless with zero hassles. Knowing that I have this coverage gives me peace of mind, and I can confidently say that it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty service provided by best by is excellent. They will come and fix your tv or replace it if they have to. I had a sony replaced and thankfllu i had this warranty because if i didnt, i would have had to spend another 3k not even 2 years afyer i bought the first TV. I highly recommend best buys total tech membership if you regularly shop at best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most underrated subscriptions I have ever paid for. This gives you peace of mind. I have had this membership going on 3 years and it's nice knowing everything is covered that I purchase from Best Buy. I have 3 OLED televisions so that alone makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WITH 24 MO PROTECTION I KNOW BEST BUY HAS MY BACK IT GIVES ME A PIECE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying gadgets as many as I buy each year, getting the 2 year Protection plan all included is the best thing I've done, I got it since Best Buy started offering it a couple years ago and I renew it every year It's always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, its a protection plan.. i always get them and havent had to use them yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect me!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still be tough and protect your stuff. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is vary handy for those hard to reach places. It’s convenient and just great for my uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service protection. Good customer service. Thank you

    I would recommend this to a friend