4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10236 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 10,236 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there. Never thought I would ever say that about a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only made one phone call but thankfully I haven't had to use their services. they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRios

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans the best it always come in very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic protected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a repeat Best Buy customer because of the 24-month protection plan. I have many children and have needed electronics replaced throughout the years. Best Buy always has been the best because of their protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for everything except for the laptops because you still have to pay an extra hundred bucks but other than that it covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind and helpful to this Grandma. The explained everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have with total membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on all my products with Best Buy total membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is awesome. A flat rate that pays for itself with just a single purchase of an Apple product because it includes AppleCare for 2 years on any number of Apple products you buy! It’s also a much longer warranty and return policy on all other electronics and items. It’s very worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is the best service plan I have had the pleasure of purchasing. It covers Geek Squad visits, repairs, consultations and, labor. I use it regularly to have my computers maintained and updated. I've returned an item that broke during use within the covered BBT period without complications. I highly recommend purchasing the Best Buy Total service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my Best Buy Protection. It might seem expensive but it has definitely come in handy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is simply as must have as we all have learned nothing last forever. Last fall, I purchased a new Vaccuum and about 6 months later it simply stopped working. Through my BB protect plan, I was provided a full refund and purchased another handheld from Best Buy. This protection is a must have for any electronics or items you purchase from Best Buy. You will thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having computer issues. And if it wasn't for the plan that i purchased, i would have paid a lot of money. Plus it gives peace of mind, if i have any issues with other items that I've purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea and I highly recommend getting the protection plan! You never know when you may need it and is well worth the cost if you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are fantastic! As you know, electronics can fail and repairs can be costly. I've had a few things break down, and they have been replaced and or fixed quickly, but BestBuy! I recommend total Tech :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have all your items protected and you can return them for any reason is just amazing. Best buys is just the best place to go for all you electronic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Choice!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta value!!! A must Have for anybody that buys regularly from Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection on your products including TVs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think it would be worth it but it definitely has. I added this to my Best Buy rewards account when I purchased some new laundry appliances. Turns out the worth of having this has paid off across other purchases I've made. It's worth it especially if you're going to be buy gifts for people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Educator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the peace of mind and feel that having a technical team is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection for non technical people like me! I don't have to worry about messing it up as if I did, they would be able to fix it with ease and promptness.

    I would recommend this to a friend