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Customer reviews

Rating 4.8 out of 5 stars with 9946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 9,946 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because I can return stuff to get repaired for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this product a solid 5-star review mainly because of the excellent 24-month warranty. It provides extended peace of mind and reflects the company's confidence in their product's quality. The clear warranty terms make the overall experience hassle-free, and I highly recommend products with such reliable coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion is the best money you will ever spend. No matter how many times it takes them to come out, it is zero additional cost to the customer. All the technicians that I have dealt with are very professional and respectful to me as a customer and they always clean up behind themselves and they do not mind taking the time to answer any and all questions you may have about the service you are receiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I've already reviewed this product. I love fixing things on my own but it's nice to know that I can call someone to help me troubleshoot if I have an issue or have them come to my place of residence to fix the issue if necessary without a service cost parts may not be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is simply amazing. Their customer service is top notch, and the protection plans are truly worth every penny. I've had to make a few claims in the past couple of months, and they have been quick to respond, provide helpful advice, and assist with all the paperwork. I'm beyond impressed with Best Buy Protection, if you're considering getting a protection plan for your electronics, this is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always taken care of whatever I brought in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Bowling Green Kentucky rock!!!! The only better thing would be to have a direct phone number to speak with someone incase of questions or concerns at the local store. Even if you had to leave a call back number you could eventually talk to the store handling you issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Provides Warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love…..Being a Best Buy Member has so many advantages and having warranties is the best one of all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it a while back. I recommend it highly. Came in handy and gives you a 2 year automatic protection on anything you buy. Plus apple care free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 devices, my spouse and son 1 each that have been serviced by Best Buy GeekSquad. All fully covered for setups and repair with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech Member this is free. Great protection even if you have to pay…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call for help and sometimes get my issue resolved over the phone - I am not confident with navigating the screens at times. If it is in need of service then I just drop it off for repair. It is so worth the membership fee! It’s like having a best friend that you can call when you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool i live it to wirth the price must buy i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You become free of worries because electronic devices may fail somehow. They also allow price match for 60 days so you don't worry of any other store selling at low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money, especially if you shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods products never regret to buy the samsung watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this helps when accidents happen, easy to use and great value for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection provides unbeatable peace of mind, covering repairs and replacements quickly and hassle-free. It’s a smart investment for protecting your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best Buy and their team of experts are the best in the business at customer service and fixing or upgrading the electronics you own now or purchase from them. I have been doing business with Best Buy since they opened their doors in Cincinnati, Ohio. I have had nothing but great experiences. I highly recommend you purchase everything you need here at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides Allstate they provide by far the BEST protection plans. Do yourself favor tho if your going to spend a lot of money especially if you get protection plans on everything like I do just do the total membership it’s worth it!!!

    I would recommend this to a friend