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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 10236 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 10,236 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my items are protected in one place, Best Buy. I don't even bother to go any other place to buy my personal preferences because I know they will be covered for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service you can trust! Its my go-to when I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best warranty service out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Become a member

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have, covering a multitude of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is simply amazing. Their customer service is top notch, and the protection plans are truly worth every penny. I've had to make a few claims in the past couple of months, and they have been quick to respond, provide helpful advice, and assist with all the paperwork. I'm beyond impressed with Best Buy Protection, if you're considering getting a protection plan for your electronics, this is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24-Month Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 24-month protection plan. It is totally worth it, especially if you have kids. My son spilled water twice into his Mac, and the plan fixed it each time. I have replaced phone screens and phones. There are deductibles, but you won't get a new Mac for $300. If the computer or item can't be fixed, you get a replacement up to the original value and can pay the difference for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Monthly Best Buy Protection is one of the BEST EVER - I have been a member for many years and it's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that most any problem i have with all my tech items can be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support on all their items! Warranty provides me with confidence in their items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen protector for your phone. Its easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is defiantly worth it for a Technophile like myself. Although they have dropped some features from last year like Free Virus software, they still cover everything in my house. Total Tech also offers numerous sale offers only available to members. Last year I bought an M1 iPad for a decently reduced price and it includes a 2 year AppleCare+ warranty. I especially like the Free same day to 2 day shipping, 60 day returns period and 24/7/365 Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion is the best money you will ever spend. No matter how many times it takes them to come out, it is zero additional cost to the customer. All the technicians that I have dealt with are very professional and respectful to me as a customer and they always clean up behind themselves and they do not mind taking the time to answer any and all questions you may have about the service you are receiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro and disc drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only able to secure this disc drive from Best Buy I also purchased my Ps5 pro from them days before this arrived the drive works great and I am very pleased with both purchases Best Buy for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Retailer Protection Program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Buy Protection Program. They take care of tracking all of your purchases and warranty info so you don't have to keep any receipts. They will take anything back for anything under this warranty and make you whole again. Best Protection Plan through a retailer I've ever experienced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] As a total member, I always feel secure with my purchases. No one should anything go wrong I can get it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Plan 24 mo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal I've made in a long time. I had to bring my computer in several times and every time my costs were covered by the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely worth having no matter the problem will definitely help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myst Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic that the two year protection comes with my membership. Great perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my modem and router.Got me back on computer after being down forv4 days

    I would recommend this to a friend