Customer Ratings & Reviews

Great to have, anytime I need to have my computer,,cellphone…printer checked, they handle it!

Excellent value! I purchased this protection plan when I brought my laptop to Geek Squad because it had a corrupted operating system. I bought a new laptop and they installed Microsoft 365. Because I had the protection plan, they fixed the old laptop and backed up all my data to a portable hard drive. Protection plan more than paid for itself! Five stars.

So useful, protects everything and anything you can imagine. Helpful if things are broke or need replaced. The team is always super supportive and helpful. They make sure things get done and correctly. Thank you TEAM!

Early on I learned the hard way that it is advisable to have this type of “insurance” on all my electronic devices. I needed it on my AirPod Pros and wished it would have been two months extended on the ones I purchased for my daughter which died at 26 months. So while I resent having to “insure” all my stuff I will always do it.

Very helpful, anytime I need something fixed. They are there to help

Best Buy has yet to deny a claim or make it a hassle to replace an item.

I also received 2 years for protection for free. That is because I am a Total Tech member. This is a Great service to have, you can bank your points and then save them up to buy what you want at Best buy.

They with out a doubt the best Squad to help with any computer problems!

Your Best Buy people and website gives the best help anyone could ask for always look forward to shopping on your store and app

I think best buy is the best play to buy what you need and better get once you get the $180 membership you can repair your computer for free. With no extra cost. And also free protection plan.

Very professional and reliable product support. Very pleased with technicians.

About the only good perk left in My Best Buy Total service

When you least expected.. Glad that I had the protection.

Great investment to protect all of your electronics

What a relief to be able to buy at Best Buy with the protection plan, 24-hour service, product exchange without any problem, installation of the equipment, 100% recommended

Every problem solved or prevented by the best tech team in the marketplace!

The value here is undeniable its been a life saver at times

It's great to have someone to talk to and explain whatever tech problem you've run into

Protects my purchases in the event that something happens.

feel x-tra safe with this extended protection, no worries now.