Customer Ratings & Reviews

[Employee of bestbuy] Geek squad is great and my TTS is a wonderful to have

It is a must if you are purchasing a lot of items from Best Buy. The coverage is good, and it eliminates several hassles.

Makes it easy to now have to worry about getting the warranty plans separately.

[Employee of bestbuy] Pretty good works when I need it.Seems to be helpful so far

Great bonus for being a member! Love the 24mth protection for my purchases!

Thanks to a great sales associate at the NYC 23rd Street store, I added this protection plan. It covers all tech purchases. This encouraged me to add a Canon 50mm lens and EasyStore drive. Their competitors do not have *total* tech plans. The plan also covers tech support & free delivery. Thinking about a new iPhone - compare Best Buy protection coverage w/ carriers. It's my understanding that this plan would also includes the purchase of a new iPhone plus two-years of Apple Care.

I appreciate you guys for always having my back when making purchases. this is why I keep coming back!

The Monthly Best Buy Protection is perfect for bigger purchases. It pays for itself considering I buy a few big-ticket items each year. Well worth the peace of mind and the added protection!

Best Buy's 24-month protection plan offers peace of mind with coverage for repairs, replacements, and accidental damage. Great value for protecting your tech investments.

This store has been extremely attentive and helpful. The general manager I spoke with was incredibly helpful, and the staff was also very helpful. The store has a great layout and flow now. It had a strange layout previously its now more convenient to pickup orders from online purchases and its nice to see actual humans at a registers.

Excellent Service! Easy to set up appointments with the Geek Squad. They have transferred files from an old computer to a new laptop. They have solved issues with programs. Love that they cover all your purchases for one year from date of purchase. They have come out and resolved issues with my surround sound system. Great peace of mind. The staff are so easy to work with.

Love it! Wouldn't have it any other way! If there is something wrong they try to get it fixed or I get a new one. They don't mess around they look at it right away.

Total tech is definitely worth the money! Always get the protection plan with every purchase!

Nice to have protection plan. Good feeling to have.

It has been the best experience, they resolve quickly, great service

Great to have piece of mind with the best buy protection.

I can call for help and sometimes get my issue resolved over the phone - I am not confident with navigating the screens at times. If it is in need of service then I just drop it off for repair. It is so worth the membership fee! It’s like having a best friend that you can call when you need help.

its part of my membership, and its a blessing. I feel so much better knowing my electronics are covered. As I do invest a lot in electronics

I would recommend this game for everyone that enjoys great graphics

I believe I've already reviewed this product. I love fixing things on my own but it's nice to know that I can call someone to help me troubleshoot if I have an issue or have them come to my place of residence to fix the issue if necessary without a service cost parts may not be included