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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9690 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 9,690 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection Plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the 24 month protection plan on all purchases. This service is reliable if your product needs repair or replacement within the protection plan period. Has always been very easy to report a claim and the process is simple. Luckily most products have not needed to have a claim. But it is comforting to know that if needed, Best Buy Protection stands behind your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use protection plan yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use protection yet ? Thank god !! But I’m sure it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I don’t know how many items have failed on me over time but within the member period- return and get a new one. Very simple and no headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I got insurance. I believe it’s a must on any electronic device you receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the techs are pros they know what they are doing. My computer was ready as discussed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice experience and also very helpful people s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for best buy protection & access to knowledgeable techs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan - safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the protection plan is not all it is cracked up to be… it is great to have a little more protection than none at all. All work is now sent out rather than I. House

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it you get to add as many device as you want for.one price camt beat that worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with the Apple Air Laptop I bought. Its updated features, exceptional speed, and user-friendly navigation make it a fantastic choice. I couldn't be happier with my purchase, as it has exceeded all my expectations with its performance and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the biggest dan of having this protection on the items I purchase from Best Buy, There has never been any hassle with service or product replacement. It is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know if/when you're going to need the protection, just a little added insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is Long Term Net Savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stumble and question everytime my 'Extended Warranty' customer subscription comes up for renewal but have learned (the hard way) that a busy family using many items- the 'Protection Plan' is a cheaper net investment vs. paying for the unexpected when needed. Sure, as my products age I will re-evaluate the ROI but for now is a net savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the warranty through Best Buy . I highly recommend anyone who is purchasing an appliance to get the warranty . I have been purchasing it every time I get a new appliance. The service is very good . Will not regret it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind is valuable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the piece of mind having this warranty. It’s worth the yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Perfect. Great! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fresh and so green green

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is stunning! Love! It was worth the extra $5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protection well worth. We get it on every product we purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in case I needed as my keyboard melted and my case had on/off issues, so protection was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech membership is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the total tech membership is a no-brainer. If you’re looking to upgrade your phone, purchase an electronic device over $500, or just for the peace of mind of VIP service at Best Buy Im truly satisfied being a total Tech member, I was very skeptical, but has seen the benefits Over and over again

    I would recommend this to a friend