Customer Ratings & Reviews

This program is worth it! The claims process was simple for damage AirPod. I needed to replace the damage game controller. I just returned to the store for the replacement. The Geek Squad installed my 72’ television that was covered. If you are looking for peace of mind with every purchase Total Tech is it!

I always feel safe that I go the best $ deal when buying from Best Buy as they will honor competitors pricing.

Well worth it. Very very happy with the purchase..

I absolutely love Geek Squad. Have never disappointed me.

From my early days of purchasing electronics, I've always added a protection plan for protection.

This is by far the best protection plan and is worth every penny. I have been using it now for about seven years. I can return items with no questions asked. Technical support and the best deals for electronics because of the 2-year coverage for every item purchased.

If you are a frequent shopper at Best Buy definitely recommend being a member saves you a whole lot of money and it’s always best to be secured and safe with warranties and such

Best Buy is really great with warrantees. No hassle swaps if something happens.

One price covers many electronics and appliances. Plus other benefits. Had to use it once on a defective stove top, item replaced quick and easile with no hassles.

This is a great program that keeps giving along the year

The best buy protection plan is awesome! It’s worth the money! And it’s really been cost effective. Gives me peace of mind too.

The warranty is the best part. If the product cannot be repaired, a credit of your original purchase will be provided. This works out in your favor if the item was computer. You end up replacing your computer with a cheaper better machine with newer hardware.

The best thing ever. You dont have to worry about worries. Lol

Best Buy Total Protection is worth the annual cost for my tech-heavy lifestyle. It saves money and offers valuable member incentives.

Total tech is worth it just to insure my phone. It was extra convenient when I had a panel failure on my OLED. Will continue to buy as many of my electronics as I can under it.

Great customer service, best investment I’ve made so far, I’ve spent a lot, thousands, of money at this store in the past couple years so it’s not to have help problem solving

Very friendly and explains everything for you to understand

I've have had to use the service plan maybe a dozen times over the past decade. The cool thing is that it is always handled professionally and with one exception, quick. That is a savings of time AND money and to me, makes it worth getting. Of course if you get the Total Tech (like I now have) you get the service plan FOR FREE so you know I'm going for that!

I love to feel the extra prptection included in my products.

I have bought a lot of items from Best Buy and had to pay warranty separate but I think this is the best thing done because it will cover everything I buy I got the plan