Customer Ratings & Reviews

Called immediately and set me up with a scheduled appointment the same week

So worth it. I have had a couple of items crap out on me and bestbuy service is top notch. They will help troubleshoot it for you, and if they can’t fix it they’ll replace it. We had a Dyson that crapped out and was no longer available, so they gave us a gift card for the entire purchase price which we used toward a different model

I feel so excited having this kind of protection when I utilize Best buy. I really just feel like taking care of and able to enjoy my items without worrying.

Always purchase the protection policy. Have never had an issue getting my products repaired or replaced.

It gives peace of mind knowing if something ever happens to my device, someone dependable always has my back!

Love the Best Buy total protection plan! great value

Love this I always know that I’m protected become a member u get great deals and great service

peace of mind is priceless. I would've paid anything, almost, to rest assured that the faulty machine I was delivered first was immediately replaced and hauled away

I’ve used it a couple times. It has been amazing. Love all my products are covered automatically.

This package has been great for us. We have saved a lot of money using the Geek Squad help and discounts on new products. Very satisfied with the Best Buy response to help requests, and advice saving money on software and subscription options.

Valuable benefits, I like the extended warranty and ability to recycle equipment that is end of life.

Perfect addution to the manufacturers warranty. No worries on any purchase.

Love knowing i have protection with this warranty plan. Makes me just want to buy everything i can from Best Buy.

This plan covers so much. when you get it with the my best buy total plan its very worth it if you buy from best buy often.

Their protection plan has been a great resort to when electronics are not functioning up to par have resolved their issues, efficiently and thoroughly

I was having an issue with the performance of my pc and not able to troubleshoot the problem myself. I found out as a Total Tech member I could bring my PC in and have it looked at for free. The geek squad team was quick and professional and was able to resolve my issue quickly and with no extra cost to me.

Best Buy protection plan is a life saver. Coverage is way better than the products own warranty.

great offer always satisfied with all team members and products

I love the program, I would recommend this to anybody

Best Buy/geek squad is great and their coverage for your devices and service is amazing the membership is worth it especially if you are into tech and have a lot of issues. There return to member is also within 2 days and they keep on that promise as well as communication with them is on point and are back to you within 1-3 hours if urgent calling them is a good option